Bilingual Mandarin Speaking Lobby Ambassador jobs in United States
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Allied Universal · 3 days ago

Bilingual Mandarin Speaking Lobby Ambassador

Allied Universal, North America’s leading security and facility services company, is seeking a Bilingual Mandarin Speaking Lobby Ambassador in Philadelphia, PA. The role involves providing exceptional guest services, guiding visitors through experiences, and ensuring safety procedures are followed.

Cyber SecurityInformation TechnologySecuritySoftware

Responsibilities

Providing exceptional guest services to all visitors
Welcoming and engaging guests by delivering scripted material to various size audiences
Operating the experience by following step by step procedures utilizing a digital touchscreen
Ensuring proper safety practices and procedures are followed
Completing operational checklists and inspecting the work environment to ensure safety
Monitoring queue system and making operational adjustments as needed
Responding accordingly to emergency procedures and evacuation scenarios
Other job duties as assigned

Qualification

Bilingual Mandarin ChineseCustomer serviceEffective communicationCrisis managementInterpersonal skills

Required

Be at least 21 years of age with high school diploma or equivalent
Proficiency in English, Mandarin Chinese required; additional languages preferred
Possess effective written and oral communication and interpersonal skills with ability to engage with all levels of personnel and the general public in a professional and effective manner
Display exceptional customer service and communication skills
Ability to handle crisis situations at the site, calmly and efficiently
Ability to maintain concentration and focus
Hearing audible alarms and voice commands with background noise
Use of hands to grip, pinch, handle or feel objects, tools, or controls
Close vision with or without corrective lens
Able to occasionally lift or carry up to 50 pounds
Able to climb stairs, ramps, or ladders occasionally during shift
Able to stand or walk on various surfaces for long periods of time
As a condition of employment, employee must successfully complete a background investigation, including child abuse, and a drug screen in accordance with all federal, state, and local laws
Employee must be able to complete provided CPR/AED certification training and complete a knowledge competency test following provided job training

Preferred

Additional languages preferred

Benefits

Paid Orientation
Medical
Dental
Vision
401k for Full-Time
Flexible part time and full-time schedules that fit with your personal life goals
Ongoing paid training programs and career growth opportunities
Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Company

Allied Universal

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Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.

Funding

Current Stage
Late Stage
Total Funding
$9B
Key Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity

Leadership Team

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Stephen Jones
Global Chairman and Chief Executive Officer
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Jack Schenk
Regional Vice President - Midwest
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Company data provided by crunchbase