NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 1 week ago
RETAIL OPERATIONS CLERK (FULL-TIME)
United States-Tennessee-Memphis
Full-time
Onsite
Entry Level
1+ years expNavy Exchange Service Command (NEXCOM) is seeking a Retail Operations Clerk to coordinate and research issues related to retail merchandise accountability. The role involves administering systems, resolving freight problems, and ensuring proper documentation and communication with vendors.
Information Technology
Responsibilities
Administers the Exchange Price Change Management System. Generates and distributes daily price changes worksheets for assigned locations. Enters price changes into PCMS system. Tracks store action items and ensures stores complete required action to adjust prices. Prepares regular reports indicating detailed impact of price changes by location
Creates Merchandise Transfers documenting movement of merchandise into NEX and between NEX locations. Ensures merchandise is "booked" to proper location. Researches and accounts for all outstanding transfers
Coordinates merchandise payment issues with local vendors and NEXCOM Corporate Accounting Center (CAC). Forwards receiving memos and invoices for locally delivered merchandise to CAC for payment. Researches overdue invoices; ensuring delivery, receiving, and invoice documents are in order
Researches and resolves frustrated freight issues. Identifies and receives frustrated freight (merchandise received, but not ordered or authorized for sale). Coordinates disposition with NEXCOM Code M. Obtains return authorization from vendors for chargeback, moves to store inventory for sale, etc. Coordinates with vendors to ensure receipt/delivery of authorized merchandise to reduce frustrated freight problems
Creates and receives ARMS RGRS (services, uniforms). Creates, distributes, and tracks ARMS Retail Price Changes
As required prints and distributes a variety of daily ISP reports. - Maintains currency with latest Richter procedures and requirements. Act as store resource for Richter questions, procedures, etc. May administer Richter access codes
Maintains a variety of records, files and logs related to retail inventory. Coordinates work with sales floor associates and NEXCOM accounting, procurement, and distribution personnel
Prepares and distributes a variety of records and correspondence
Performs other related duties as assigned
Qualification
Required
1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position
1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position
1/2 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized
Company
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Best
SVP Chief Financial Officer
Alan Conway
SVP & CIO
Recent News
2025-11-04
2025-08-05
2025-05-01
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