NEOGOV · 1 month ago
COMMUNITY SERVICES DEPARTMENT - OFFICE ASSISTANT (TEMPORARY) (GRANT-FUNDED)
TX 79905, TX
Full-time
Onsite
Entry Level
$15.50/hr - $15.50/hr
1+ years expNEOGOV is seeking an Office Assistant for the Community Services Department. This temporary position involves performing a variety of general clerical tasks, including preparing documents, assisting personnel and the public, maintaining records, and providing excellent customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assists with preparing routine documents and correspondence for review and approval. Involves: Use of personal copier for the preparation of basic documents, correspondence, memoranda, forms and certificates; prepares agendas, schedules, seating charts, and any informational material as required
Greets and assists County personnel, officials and the public in person and over the telephone. Involves: Greeting and responding to visitors and personnel in a professional manner; exercises proper telephone etiquette, responds to inquiries, takes messages and forwards inquiries to the appropriate party
Reviews and enters data, maintains records and files, databases and record keeping sources. Involves: Reviews and verifies routine data, coding and data entry, establishment and maintenance of filing system and reports
Performs a variety of related office clerical duties and support functions. Involves: Maintain inventory and order office supplies, schedule meetings, prepare payroll documents and complex records, receipt and conveyance of information within area of responsibility
Receives and sorts mail, interoffice correspondence, packages and other communications. Involves: Identification of recipient and delivery priority, review and maintenance of appropriate level of confidentiality, and distribution of all communications
Maintains confidentiality
Reports any equipment maintenance needs for appropriate action
Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and
Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills
Performs such other related duties as may be assigned
Maintains a safe and healthy work place environment
As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor
Depending on areas assigned:
Performs electronic filing
Assists attorneys in collecting information
Pulls dockets, scans new cases, prints out judgments, files motions and orders, and redacts information
Secures authorized signatures on legal documents and delivers to appropriate party or department
Reviews the completion of various applications or documents and processes
Troubleshoots problems and/or issues with office applications
May involve the operation of multi-line telephone system
Assists in outreach strategies and activities
Updates and maintains social media
Assists in the maintenance and organization of department operational procedures
Assists in planning and organizing special events and meetings
Assists with performing calendaring activities, planning, scheduling and coordinating special events
As directed orders and maintains supplies; keeps inventories; and
Schedules document/record archive and disposal
Qualification
Required
High school diploma or equivalent and one (1) year of office/secretarial/customer service experience
Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities
May require Deputy Clerk deputizing; may require AOP certification
May require or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso
In order to access into the County's network and systems, a personal smart device is required by the hire start date
Knowledge of: Principles and practices of modern office administration, English usage, office methods, adding machines; computer; procedures and equipment including filing systems
Skill/Ability to: Learn the organization, procedures and operating details of the County department to which assigned; perform word processing and data entry; cashier; perform routine clerical work including maintenance of appropriate records and preparations of general reports; verify and cross check files and data; operate a personal computer and various software applications; conduct mathematical calculations, prepare clear and concise reports, communicate effectively, both orally and in writing, establish and maintain cooperative and effective relationships with those contacted during the course of work
Pass a background investigation
Demonstrate regular and reliable attendance
Work well with others and participate fully in a team-oriented environment
Interface with other employees and customers in a courteous and respectful manner
Maintain strict confidentiality
Project positive support of their department and all county organizations at all times
Maintain and enhance the County's commitment to customer service excellence
Preferred
Bilingual in English/Spanish preferred
Depending on area of assignment: may require bilingual in Spanish; and typing speed of 45 words per minute
Benefits
16 holidays per year as recognized.
10 days (1 through less than 5 years of service)
15 days (5 through less than 15 years of service)
20 days (15 years of service or over)
15 days of sick leave per year.
Military Leave – 15 days of paid leave per fiscal year for active military service
Bereavement Leave – 3 days of paid leave for the death of an immediate family members and 4 hours for other family members and friends.
Consumer Driven Health Plan (CDHP)
Core Plan
Retirement benefits are provided by the Texas County and District Retirement Fund (TCDRS).
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program.
Full-time County employees are provided a basic life insurance benefit of $10,000 life insurance at no cost.
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period above 90 days.
The Short-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period shorter than 90 days.
Employees who retire from the County are eligible to continue Health Insurance at the rate set by the El Paso County Risk Pool Board.
Employees are enrolled in an Employee Assistance Program that provides a variety of counseling services.
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.
Reimbursement of $15 per month for 6 months of continuous gym usage.
Reimbursement up to $2000 per calendar year for eligible education expenses.
The Employee Fitness and Wellness Center opened in October 2021 at the County Courthouse. The cost is $5 per employee per month.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
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2025-10-31
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