NEOGOV · 3 days ago
Director of Student Support Services
Stockton, CA (Main Campus)
Full-time
Onsite
Lead/Staff, Director/Executive
$128K/yr - $153K/yr
5+ years expNEOGOV is associated with San Joaquin Delta College, which is seeking a Director of Student Support Services. This role involves managing the operation of programs within the Division of Student Services, ensuring compliance with various regulations, and overseeing program activities and staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Directs program activities; develop guidelines and procedures for program implementation
Oversees department and community-based contracts and programs based on District Memorandum of Understandings or other community-based agreements
Prepares annual program plans, reports, and program reviews that inform any required reports for federal, state, and local compliance
Supervises, trains, and evaluates program faculty and classified staff
Works with the Dean to develop and schedule appropriate curriculum offerings
Coordinates the program budget and narrative reports. Monitor and track program budgets to ensure compliance with state and local mandates
Communicates with program staff, students, and the campus community about program requirements, policies, and procedures
Ensures that staff maintains proper eligibility for students and follow required state guidelines
Provides enrollment verification for current students to case management agencies as needed
Reviews Program records and student files to ensure compliance with audit processes
Responds to and resolve complaints from program participants, staff and faculty regarding delivery of services
Interprets federal and state law governing categorical programs to assure compliance
Communicates regularly with California Community College’s Chancellor’s Office to ensure adherence to state changes and new regulations
Monitors students’ academic progress for continuation of services for program participants
Convenes and chairs community agencies meetings
Assists the Dean in the development, implementation and assessment of Student Learning Outcomes
Attends regional and state training and meetings related to the program's needs and requirements
Serves on various campus committees and work groups as appropriate
Perform related duties and responsibilities as assigned
Qualification
Required
Bachelor's degree from an accredited college or university
Five years' experience working with related student populations
At least two years management or supervisory experience including counseling, guidance, student personnel, psychology, career development, social welfare, or a related discipline
Higher degree from an accredited college or university and two (2) years of full-time, post-secondary teaching experience
A valid Class 'C' California Driver's License is required by the time of appointment
Benefits
Health insurance
Dental insurance
Vision care
Life insurance
Long-term disability
Paid Time Off
Tuition Fee Waiver
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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