The Buckle, Inc. · 1 week ago
Guest Services Inventory Specialist
Kearney, Nebraska, United States
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hr
0+ years expThe Buckle, Inc. is seeking a Guest Services Inventory Specialist to assist Guests, Stores, and Corporate Office needs while providing exceptional service. This role involves addressing merchandise issues, processing returns, and ensuring compliance with operational processes to support the company's mission.
Retail
Responsibilities
Efficiently utilize Buckle’s Point of Sale (POS) systems and AS400 to provide assistance to Guests
Process merchandise returns and investigate in depth if needed
Process and complete Return to Vendor pieces (RTV)
Correspond and follow up with tickets involving operational processes of orders and/or order management systems
Fulfill aged and express orders to expedite the shipment process
Create and print shipping return labels
Communicate with stores to ensure service level agreement (SLA)is reached with reservations
Handle ship to store and ship from store communication and compliancy
Investigate and resolve return to shipper packages
Assist in various inventory related projects
Escalate issues to the appropriate Teammate/department as necessary
Provide assistance to stores by locating stock keeping units (SKU’s) for limited products
Assist in the transportation of returned merchandise between buildings
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
Special projects and other duties as assigned
Qualification
Required
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Ability to efficiently utilize Buckle's Point of Sale (POS) systems and AS400
Ability to process merchandise returns and investigate in depth if needed
Ability to process and complete Return to Vendor pieces (RTV)
Ability to correspond and follow up with tickets involving operational processes of orders and/or order management systems
Ability to fulfill aged and express orders to expedite the shipment process
Ability to create and print shipping return labels
Ability to communicate with stores to ensure service level agreement (SLA) is reached with reservations
Ability to handle ship to store and ship from store communication and compliance
Ability to investigate and resolve return to shipper packages
Ability to assist in various inventory related projects
Ability to escalate issues to the appropriate Teammate/department as necessary
Ability to provide assistance to stores by locating stock keeping units (SKU's) for limited products
Ability to assist in the transportation of returned merchandise between buildings
Ability to fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
Ability to perform physical demands such as sitting, using hands to finger, handle, or feel, talking or hearing, standing, walking, reaching with hands and arms, stooping, kneeling, crouching, or crawling, and frequently lifting and/or moving up to 25 pounds
Company
The Buckle, Inc.
Buckle operates over 440 stores in 42 states.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Bailee Knott
HR Business Partner
Jamie Banzhaf
Senior Human Resources Business Partner
Company data provided by crunchbase