NEOGOV · 1 week ago
Workforce Specialist I
1111 Edwin C. Moses Blvd. Dayton, OH
Full-time
Onsite
Entry, Mid Level
$46K/yr - $58K/yr
2+ years expNEOGOV is a company that provides employment and training services to the community, and they are seeking a Workforce Specialist I to assist customers in accessing these services. The role involves providing information about federal and state programs, evaluating applicants, and facilitating connections between job seekers and employers.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides information of federal and state programs for citizens seeking career & skill development opportunities; registers new applicants and/or updates previous applications for program participation; interviews, evaluates and classifies applicants; determines eligibility and suitability of citizens for requested employment upon completion of skill training based on defined criteria; selects & refers qualified applicants to recruiters, appropriate training programs and/or special programs and services; solicits, receives and processes employer requests for federal employment funding in person, by phone or mail; communicates with employers to evaluate proposed application for completeness and accuracy; application of federal funding for new hires or incumbents; refers employers for additional Workforce services; operates computer terminal and/or personal computer to enter, update and/or retrieve data (e.g., applicant information, Individual Training accounts (i.e. ITAs), referrals and performs follow-up activity on employers' execution of training plans by individual; checklist information to specify occupations, job orders)
Contacts employers and related employer groups to ascertain labor requirements and secures job orders; facilitates skills assessments, participates in interviewing candidates, conducts background checks); services employer job orders (e.g., searches files, selects and refers qualified applicants according to employer specifications; performs follow-up activity on all referrals); maintains, updates and/or purges applicants job order files; prepares reports and correspondence; administers and scores tests as assigned
Processes job orders; refers qualified applicants for job openings based on defined criteria; responds to inquiries from public; attends meetings and trainings; participates in conducting group application process; assists public in use of self-services computer terminals to provide data (e.g., labor market information, self-registration) to customers to provide data (e.g., labor market information, self-registration) to customers
If assigned to the Seek Work Opportunity Program (SWOP), this position also performs the following duties:
Performs customer service in person, phone, and mail/email for CSEA obligers. Assists customers in need of Workforce Development services. Ensure registration in various systems, including CFIS and Ohiomeansjobs.com. Conducts scheduled appointments with customers which includes orientation, screening, consultation, career planning/preparation, skills assessment, resume development, and follow up. Refers qualified candidates as requested or noted, per resume skill set, to open job opportunity, appropriate training program(s), special programs and/or services. Coaches/counsels, refers job seekers in various employment related skills including resume writing, job search tactics, completing applications and interviewing skills. Develops awareness of the skills, knowledge, and abilities of applicants for employment. Conducts, evaluates needs assessments, and implements resulting actions plans. Prepares reports and correspondence
Provide oral and written communication to participants, CSEA partners, and management. Uses personal computer and various computer software (i.e. MS Office) to enter, update and/or retrieve data. Strong attention to detail and organizational skills. Ability to stay focused on various assigned tasks
Qualification
Required
B.A. or B.S. in Human Resources, Human Services, Public Administration, Social Services, Liberal Arts, Business or related field or Associates in Human Resources, Human Services, Public Administration, Social Services, Liberal Arts, Business or related field plus a minimum of two (2) years of related experience; or four (4) years minimum of experience in related Workforce Development field in any of the following: recruitment, eligibility determination, job coaching, workforce planning, business development, project management or related field; OR alternative, equivalent evidence of the minimum class requirements
Must maintain a current, valid driver's license with an acceptable driving record and proof of insurance
Strong attention to detail and organizational skills
Ability to stay focused on various assigned tasks
Preferred
Behavioral-Based Interview Certification
Benefits
Health insurance with HSA match
Wellness program and incentives
Life insurance
Paid vacation
Paid personal leave days
Sick leave
Holiday pay
Tuition reimbursement
Access to dental
Vision
Short-term disability
Accident & critical care benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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