NEOGOV · 1 week ago
Inmate Accounts Technician (Corrections Assistant) - Civil Service
Everett, WA
Full-time
Onsite
Entry Level
$55K/yr - $66K/yr
1+ years expNEOGOV is a company that provides software solutions for government agencies. They are seeking an Inmate Accounts Technician to perform complex duties related to prisoner property, money, records, and services within the Snohomish County Sheriff’s Office Corrections Bureau jail and special detention facilities.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Gathers, enters and updates information into computerized and manual information systems
Screens paperwork from criminal justice and other agencies and initiates appropriate processing
Creates, maintains and updates records and preserves their confidentiality according to requirements of law and departmental policy; verifies and reconciles inconsistent information
Assists the general public, professionals, staff and prisoners by answering questions, taking complaints, determining needs and explaining services, policies, procedures and schedules
Receives incoming telephone calls; researches and provides information; routes to appropriate person
Gathers, compiles, and checks data for reports, billings and payments; maintains continuous logs of activities in assigned area or function; prepares, processes and distributes documents as assigned
Performs related clerical and secretarial duties and assists in other areas as required
Performs related duties as required
Responsible for safekeeping of prisoner funds; issues receipts; processes account transactions including money received and released, purchases and refunds; arranges for prisoner endorsements of money orders and checks; reviews transactions for accuracy and completeness; reconciles till and related records
Reviews prisoner records to determine bail amounts and restrictions; checks state and national computer systems for outstanding warrants and other prisoner information; calculates pay or serve commitments; accepts bail and issues receipts; initiates prisoner releases; processes victim notification orders; maintains safekeeping of bail money and bonds
Assembles and restructures prisoner files and paperwork; contacts criminal justice and other agencies to verify and obtain further information regarding authority to book, hold, release and transport prisoners; sends teletypes regarding bail taken, holds placed and other messages; processes prisoner releases; completes court commitment returns
Authorizes low risk releases within defined perimeters; calls courts, attorneys and others and uses all available information to insure accuracy; notifies appropriate staff of scheduled actions; assembles release paperwork
Greets customers at front counter with emphasis on customer service; receives and reviews legal orders and other documents; answers primary outside telephone line when reception area is closed
Orders office supplies and forms for division; processes prisoner mail containing cash documents
Answers questions regarding prisoner records; screens court paperwork and updates charge information; delivers and picks up court documents, mail and other items; completes population accounting reports; distributes paychecks; processes departmental mail; enters incident reports on database; troubleshoots equipment; files prisoner related paperwork; answers prisoner kites
Performs duties in reception and commissary areas as assigned
Delivers commissary 1,100 – 1,200 orders weekly and other requests to prisoner housing areas; maintains order and security during delivery; researches shortages; resolves minor complaints; processes electronic refunds and refers grievances to supervisor
Verifies stock purchased from vendor and delivered to inmates; processes refunds electronically; notifies supervisor when to restock games
Performs duties in cashiering and reception areas as assigned
Answers primary outside telephone line for facility and greets visitors at front desk with emphasis on customer service; receives and reviews forms, legal orders and other documents; maintains visitor logs; distributes badges for facility access
Retrieves booking and release information; researches and answers questions regarding prisoner records and bail information; notifies prisoners being released of messages; informs visitors and prisoners of paperwork requirements
Contacts booking staff regarding property release authorizations; processes property deliveries for prisoners
Contacts records regarding paperwork for walk-in prisoner commitments; notifies booking staff of prisoners waiting for processing
Signs for deliveries to front desk
Provides notary service to prisoners and their visitors; enters booking and identification information for commitments; schedules commitment entry dates
Qualification
Required
One (1) year of clerical experience; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities
High School Diploma or GED Certificate
Must be a United States citizen, a lawful permanent resident, or a deferred action for childhood arrival (DACA) recipient as per RCW 41.14.100
Must pass job related tests
Candidates for employment must successfully pass a criminal history background investigation, a polygraph examination, pre-employment drug screening, and a psychological evaluation
A valid Washington State Driver License may be required
Typing of thirty (30) wpm required, and 10-key by touch required
Candidates must be at least 18 years old at the time of application
Preferred
Familiarity with the criminal justice system is preferred
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
Retirement
Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
Long Term Disability (LTD)
Commuting Benefits
Employee Assistance Program (EAP)
Partners for Health Employee Wellness Program
Leave & Holidays
Deferred Compensation 457(b)
Supplemental Group Term Life Insurance
Additional Accidental Death and Dismemberment Insurance (AD&D)
Flexible Spending Accounts (FSA)
Supplemental Individual Insurance Policies
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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