Penbrothers · 5 hours ago
Technical Project Manager
United States
Full-time
Remote
Entry Level
1+ years expPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. They are seeking a Junior Technical Project Manager to support customer experience through effective coordination and data management. The role involves preparing QBRs, managing meeting logistics, and providing project support to ensure timely communication and task completion.
Outsourcing/Offshoring
Responsibilities
Pull, organize, and analyze data and reports, including Halo tickets, O365 usage, hardware inventories, license audits, and invoices
Prepare and clean up data in Excel for reporting and presentation
Draft initial QBR slide decks and capture action items during meetings
Track and follow up on post-meeting tasks and deliverables
Schedule QBRs, client meetings, and internal preparation sessions
Manage Technical Account Manager (TAM) calendars to ensure timely preparation and execution
Send meeting invites, reminders, and follow-up communications
Coordinate logistics to ensure meetings are organized and productive
Assist with small client requests, such as scoped quotes and time & materials (T&M) project tasks
Update and maintain trackers, documentation, and notes within systems like ITGlue and Halo CRM
Perform accurate and timely data entry to support project tracking and client records
Utilize HubSpot (or similar CRM systems) to support TAM communications and client engagement
Manage outreach tasks, client follow-ups, and contact updates
Ensure client records, notes, and communication logs remain accurate and up to date
Collaborate with internal teams to ensure client expectations are met and communication remains consistent
Proactively identify opportunities to streamline processes and improve reporting accuracy
Maintain a professional and customer-focused approach in all interactions
Qualification
Required
1–2 years of experience in account management, client services, project coordination, or a similar role
Proficient in Microsoft Excel, Word, and PowerPoint
Familiarity with CRM platforms, ticketing systems, and IT documentation tools (e.g., Halo CRM, ITGlue)
Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously
Excellent verbal and written communication skills
Detail-oriented and accurate, particularly with data entry and reporting
Proactive and resourceful, with the ability to anticipate needs and follow through on tasks
Team player who can collaborate effectively with internal teams and clients
Adaptable and eager to learn, with a curiosity for understanding client needs and technology solutions
Professional demeanor and strong client-service orientation
Ability to work independently while maintaining accountability for deadlines and deliverables
Comfortable working in a fast-paced, dynamic environment
Preferred
Bachelor's degree in Business, Marketing, Information Technology, or a related field
Basic understanding of IT systems, software, and hardware
Benefits
Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.
Company
Penbrothers
We are Penbrothers, your remote HR partner! We work with startups and SMEs worldwide, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase