NEOGOV · 2 weeks ago
Victim Witness Specialist
Eau Claire, WI
Full-time
Onsite
Entry, Mid Level
$23.75/hr - $27.71/hr
1+ years expEau Claire County is seeking a Victim Witness Specialist to assist victims and witnesses of crimes by providing information, support, and advocacy services. The role involves coordinating volunteers, ensuring communication with victims, and maintaining confidentiality while assisting in court proceedings.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides information to victims regarding Victim Witness services based on current victim’s right and services information; responds to concerns; provides information and assistance with court proceedings
Uses knowledge of court procedures, legal terminology, and other information to explain and assist victims and witnesses with understanding the criminal justice system; resolves problems associated with court appearances
Uses tactful and effective communication with victims; ensures notification of victims regarding scheduled court dates, plea offers, and other case-related developments; schedules witness preparation meetings; notifies witnesses of cancelations or changes to scheduled appearance dates
Provides and maintains secure waiting area during court proceedings and assists with accompanying witnesses to and from courtroom
Demonstrates empathy to provide moral support during court proceedings and advocates on behalf of victims to the Court and prosecutor
Illustrates essential assessment aptitude to assist prosecutors with case analysis and witness/trial preparation
Verifies and determines amount of restitution owed to crime victims employing precise calculation skills; obtains information regarding restitution amounts; verifies completeness and accuracy of information; contacts individual victims, insurance companies, attorneys, or other parties as necessary; determines if property has been recovered and/or returned
Transfers awareness of community-based programs and resources to victims and witnesses; provides literature on and refers victims and witnesses to appropriate community agencies for financial, housing, medical, and emotional needs
Adheres to strict record keeping and retention of confidential communications; files and maintains correspondence from victims and witnesses and distributes as appropriate
Practices customer service with professionalism and integrity; returns phone calls to assist the program staff with public communication; greets and assists walk-in customers as needed
Assists with victims and witnesses waiting in the victim witness waiting room to testify at court hearings by escorting them to and from court and providing in-court support as required
Attends training seminars, conferences, and conventions to maintain current knowledge of victim witness law, pending legislation, and other issues
Performs other related duties as required or assigned
Qualification
Required
Two (2) years post-secondary education in a human services or criminal justice related field
One (1) year of record-keeping with emphasis on report preparation, statistics, and case records
One (1) year of extensive use of written and oral communications skills
One (1) year of providing functional guidance and direction to others
Appointment will be conditional upon successful completion of a fingerprint-based criminal background check
Must have valid driver's license, an acceptable driving record, and access to private transportation for work-related duties
Must possess and maintain personal automobile insurance in the amount of $100,000/$300,000
Preferred
Three (3) years of experience providing victim/witness services involving interviewing, counseling, or referring others to community resources
Experience or training with dynamics of domestic violence
Experience or training in public speaking, interviewing, leadership, public relations, and teaching
Experience with Diagnostic & Statistical Manual of Mental Illness (DSM) IV, particularly post-traumatic stress, mood disorders, and dissociative disorders
Experience or training in the criminal justice system
Benefits
Paid Time Off (PTO): Accrual is based on years of service with the County and on hours worked per pay period.
Retirement: The County provides a retirement account in Wisconsin Retirement System (WRS). Employees pay one-half of the actuarially required contributions.
Voluntary Short- and Long-term disability insurance, Accident, and Critical Illness Insurance: May be purchased at group rates.
Life Insurance: The County provides the opportunity to purchase Whole and Term Life Insurance plans for themselves and their dependents.
Other Benefits: Deferred Compensation and Roth IRA, Employee Assistance Program, EdVest, other leaves, and Corporate Discounts.
Workers' Compensation
Social Security: The County matches employees' social security compensation.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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