DYW (Developing the Young Workforce) Moray · 11 hours ago
Customer Services Advisor, Halfords - Elgin
Elgin, IL
Part-time
Onsite
New Grad, Entry Level
£10.20/hr - £12.41/hrDYW Moray is focused on helping young people in Moray find job opportunities, and they are seeking a Customer Services Advisor for Halfords. This role involves delivering a variety of fitting services for cars and bikes while providing excellent customer service and support.
Non-profit Organization Management
Responsibilities
Deliver market-leading standards of service
Work on customers’ vehicles and bikes
Provide fitting services including car parts fitting, technology fitting, cycle building and cycle servicing
Demonstrate experience of tailoring approach in a customer focused sales environment
Help develop practical problem-solving skills
Support career development through training
Qualification
Required
Experience of delivering great customer service, ideally in a retail sales environment
A proactive approach to helping customers and understanding their needs
Problem solving skills
Availability to work on a rota basis, including weekends
Preferred
Some knowledge and skills in car parts fitting and cycle repair
Some experience of working towards and achieving sales targets
Benefits
25% off most of our products in Halfords Retail stores and online
Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
At least 25% colleague discount at Tredz
Life Assurance
Uniform
Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
Option to join our Sharesave scheme: save to purchase shares at a 20% discount
Cycle2Work scheme
Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
Company
DYW (Developing the Young Workforce) Moray
"Developing The Young Workforce" (DYW) is an initiative which is primarily aimed at improving outcomes for young people.
Founded in 2016
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase