Oriient · 5 hours ago
Solution Engineer
Bentonville, AR
Full-time
Onsite
Mid LevelOriient is a VC-backed company focused on developing advanced Indoor GPS technology. They are seeking a Solution Engineer to drive the integration of indoor location solutions, collaborating with cross-functional teams to enhance product offerings and ensure customer satisfaction.
Augmented RealityIndoor PositioningInternet of ThingsRetail TechnologyShoppingSmart Building
Hiring Manager
Annie Cannon
Responsibilities
Engage with customers to understand their needs and provide support during complex integration processes with Oriient mobile SDK (iOS and Android) and services. Act as the primary point of contact for technical inquiries, debugging and troubleshooting
Help customers architect their apps and flows to gain the most out of Oriient technologies
Work closely with engineering, marketing, sales, and customer success teams to ensure alignment and successful product launches
Provide training and support to internal teams and customers to facilitate product adoption
Work closely with our R&D teams (mainly mobile) to understand and integrate new capabilities and fixes into existing customers' integrations
Frequently interact with strategic customers and customer-facing team members to gain a deep understanding of their needs, opportunities, and pain points
Be available to customers onsite, be a native part of the customer team, join customer meetings and have a close relationship and familiarity with customer roadmap and plans
Qualification
Required
Technical Background: Strong technical background, preferably with experience as a mobile developer or experience with mobile SDKs and APIs
Customer-facing Skills: Excellent communication and interpersonal skills with a proven ability to engage and support customers through complex integration processes. Experience in customer-facing positions is an advantage
Analytical Skills: Strong analytical and technical knowledge, with the ability to make data-driven decisions. Great understanding of data and how to interpret it to improve products
Documentation and Communication: Experience in creating detailed integration guides and documentation. Fluent in English, both verbal and writing
Team Player: Ability to work effectively in a collaborative team environment. Proven ability to take the initiative and build strong and productive relationships
Preferred
Education: Bachelor's degree in Computer Science, Engineering, or a related field is preferred
Experience with Mobile SDK / API products
Familiarity with BI & Analytics tools
Experience Working with Enterprise customers
Benefits
Competitive salary and benefits package.
Opportunity to work with a talented and passionate team in a fast-paced, innovative environment.
Career growth and development opportunities.
Flexible working hours and remote work options.
Company
Oriient
Oriient is building the first truly scalable Indoor GPS.
Founded in 2017
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$15.13MKey Investors
Techstars
2022-11-01Non Equity Assistance
2022-05-10Series A· $11M
2019-04-25Seed· $4M
Leadership Team
Mickey Balter
CEO, Co-Founder
Recent News
2025-05-04
2025-02-09
2025-02-09
Company data provided by crunchbase