NEOGOV · 1 week ago
Senior Neighborhood Services Specialist
Sachse, TX
Full-time
Onsite
Mid, Senior Level
$53K/yr - $69K/yr
3+ years expNEOGOV is seeking a Senior Neighborhood Services Specialist who will deliver professional customer service while enforcing City ordinances and regulations. The role involves code enforcement, property maintenance inspections, and responding to community complaints, along with various administrative duties.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Patrols the City to investigate and enforce code and ordinance violations with impartiality and efficiency
Maintains detailed records of rental inspections, investigations, and actions taken
Inspects rental properties in accordance with the rental registration program and enforces applicable ordinances, including zoning, sign, building, and property maintenance codes
Oversees all code enforcement cases and enforces annual registration programs related to commercial sites, health permits, and rental dwellings
Responds orally and in writing to requests for code interpretation and application from contractors, property owners, and the general public
Prepares and maintains accurate records, compiles data and reports, and utilizes information as a witness for prosecution in court cases
Prepares, processes, and issues notices or citations for violations of applicable codes, regulations, or laws, and follows through with appropriate actions
Coordinates projects and enforcement efforts with other City departments and outside agencies
Identifies faulty or hazardous conditions resulting from deterioration or misapplication of regulations
Adheres to personnel, safety, and departmental rules and regulations
Informs supervisor of all work-related activities and assists co-workers as needed
Performs other duties as assigned, including cross-training and support for other field divisions within the City
Qualification
Required
High school diploma or GED, and three (3) years related experience; or equivalent combination of education and experience
Must pass a post-offer pre-employment drug screening and/or physical exam
Must possess State of Texas Drivers License
Basic Code Enforcement Officer Certification issued by the Texas Department of License and Regulation
Ability to provide and manage enforcement-related services with professionalism, a positive attitude, and a customer service mindset
Ability to read, write, and speak English fluently
Must possess excellent oral and written communication skills, including spelling, grammar, punctuation, and sentence structure
Ability to respond to common inquiries or complaints from customers, regulatory agencies, and the business community
Ability to establish priorities, manage multiple projects, and meet deadlines efficiently
Self-motivated and capable of working independently while maintaining accountability
Proficiency in personal computer operations, including Microsoft Office applications
Ability to learn and interpret related ordinances, codes, and procedures for handling code and ordinance violations
Preferred
Bilingual skills are preferred
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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