Community Engagement Specialist jobs in United States
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Better Business Bureau · 4 days ago

Community Engagement Specialist

positionPrescott, AZ
timeFull-time
remoteOnsite
seniorityEntry Level
money$37K/yr - $37K/yr
date2+ years exp

Better Business Bureau (BBB) has been a leader in marketplace trust for over 100 years, and they are seeking a Community Engagement Specialist to support their vibrant Northern AZ campus. The role involves maintaining business files, managing guest relations, coordinating campus operations, and assisting with community outreach efforts.

AdvertisingBusiness Information SystemsConsultingNon ProfitProfessional Services

Responsibilities

Maintain business files and CRM records with 100% accuracy
Handle sensitive data with total confidentiality
Greet walk-ins, manage inquiry queues (Live Chat/Email), and lead tours for prospective partners and coworking members
Coordinate event logistics (A/V, catering), maintain facility standards (lobby/kitchen), and pull monthly utilization reports
Support the Marketing team by capturing social media content (photos/captions) and assisting with local business outreach in Yavapai County

Qualification

Google WorkspaceCRM systemsBilingual (English/Spanish)Ethical integrityExceptional communication

Required

2+ Years Experience: Background in administrative support, hospitality, or data entry
Tech Savvy: Proficient in Google Workspace and CRM systems
Communication: Exceptional verbal and written skills; professional and poised
Ethical Integrity: Proven ability to handle confidential info with total discretion
Physical Ability: Able to lead campus tours and move up to 15 lbs for event setup

Preferred

Bilingual (English/Spanish) and familiarity with the Yavapai County business community
High school or equivalent (Preferred)
Data entry: 2 years (Preferred)
Customer service: 2 years (Preferred)

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Company

Better Business Bureau

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The International Association of Better Business Bureaus (IABBB) is the governing body and unifying hub of the iconic BBB network, bringing together over 90 local BBBs across the U.S.
dateFounded in 1912
location
Arlington, Virginia, USA
people-size1001-5000 employees
web-link
http://www.bbb.org

Funding

Current Stage
Late Stage

Leadership Team

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Amie Mitchell
President/CEO
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Blair Looney
President and CEO
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