NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 3 days ago
DEPARTMENT MANAGER ($10-20M)
United States-Florida-Pensacola
Full-time
Onsite
Mid Level
4+ years expNAVY EXCHANGE SERVICE COMMAND (NEXCOM) is responsible for supervising and coordinating sales activities in assigned sales locations. The Department Manager ensures the implementation of procedures governing retail operations to achieve established sales goals and standards of customer service.
Information Technology
Responsibilities
Ensures the implementation of procedures governing retail operations at a main branch or location store s to achieve established sales goals and standards of customer service
Reviews merchandise stock structure for area of responsibility and makes recommendations for additions/deletions of merchandise and slow-moving items
Reviews stock condition and implements an effective markdown program upon approval of designated supervisor
Coordinates with the visual merchandising staff regarding store promotional programs
Serves as principal point of contact for providing feedback information to Retail Operation Manager Sales Manager or Merchandise Buyers regarding product saleability, local demand requirements, and slow fast-moving items
Supervises assigned personnel
Provides work direction and supervision for a group of associates
Establishes work schedules, assigns and distributes work, counsels associates, prepares and/or approves work performance reviews, approves/disapproves leave, recommends personnel actions, and performs other supervisory functions
Promotes employee morale and attempts to resolve associate relations problems
Trains associates on proper order procedures, product presentation, label maintenance, display and customer service
Ensures that merchandise is attractively displayed
Ensures adherence to correct procedures for the receipt, pricing, storage, and issue of merchandise to the sales floor
Participates periodic inventories and the maintenance and analysis of records, reports and budgets
Maintains accountability for designated area of responsibility as it relates to cash, fixed assets, and merchandise inventory
Ensures compliance with fire safety, sanitation, and security regulations
Initiates work orders for repair and maintenance
May supervise services functions selling operations
Incumbent performs independently exercising judgment and initiative in carrying out mission functions
Supervisor provides overall guidance and assistance as to policy and program objectives
Work is reviewed in terms of results obtained according to objectives and goals established
Performs other related duties as assigned
Qualification
Required
4 years' experience consisting of 3 years' experience in administrative, clerical, retail sales or other related work which enabled the applicant to gain a knowledge of selling floor operations, practices and procedures, skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment
1 year of responsible experience which provided a background in merchandise controls, inventory, stock, record keeping and reports, exempt or nonexempt supervisory experience, merchandise display and retail promotions or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies
Preferred
1 year of academic study above the high school level may be substituted for each 9 months of experience up to a maximum of a 4 year bachelor's degree for 3 years of general experience
Company
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Best
SVP Chief Financial Officer
Alan Conway
SVP & CIO
Recent News
2025-11-04
2025-08-05
2025-05-01
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