Aircall · 18 hours ago
Global Events Manager
Seattle Office
Full-time
Hybrid
Senior Level
$120K/yr - $150K/yr
5+ years expAircall is seeking a highly organised and strategic Global Events Manager to lead the planning, coordination, and execution of their major global event portfolio. This role is responsible for shaping and delivering a unified global events strategy that elevates Aircall’s brand presence and drives measurable commercial outcomes.
AnalyticsCall CenterCloud Data ServicesCRMEnterprise ApplicationsSaaSSoftwareTelecommunicationsVoIP
Responsibilities
Own Aircall’s first and third party global events strategy and calendar, aligning activities with company OKRs, brand goals, and ecosystem priorities
Build and manage the overarching Global Event Playbook — defining the framework and standards for design, messaging, ROI measurement, and enablement for global first/third party and partner ecosystem events
Partner closely with Regional Marketing, Partner Marketing, and Brand teams to ensure partner and customer storytelling are seamlessly woven into the narratives of flagship events
Forecast event performance, pipeline impact, and budget allocation across first-, third-, and partner-led initiatives
Collaborate with Marketing Operations to ensure consistent data tracking, streamlined follow-up processes, and reporting infrastructure
Lead the planning and full-cycle execution of all large-scale global (first, and third party) events (approx 4 per year)
Build and deliver a quarterly first-party virtual event playbook (“webinar-in-a-box”), executing the global version and enabling Regional Marketing Managers to localise and replicate it regionally
Drive cross-functional alignment with Sales, Customer Success, and Partnerships to define engagement goals and activation strategies for global events
Oversee all logistics, creative production, vendor relationships, and communications for global activations
Support operational delivery for partner-facing events (e.g. quarterly partner live trainings), collaborating with Partner Marketing on setup, tech platforms, and comms
Work cross-functionally with Content and Brand to ensure a rolling catalogue of global event formats is available and regularly updated, enabling regional marketers to deliver high-quality, localised activations from a centralised library of materials
Lead post event analysis and reporting for global activations, tracking event ROI, pipeline influence, and partner engagement and ensuring results and learnings are shared with stakeholders
Deliver post mortem Performance Reports for Global Events, sharing insights, learnings,and recommendations for continuous improvement
Create and distribute enablement materials — playbooks, guides, and templates — to standardise event delivery globally
Partner with Product Marketing, Brand, and Sales Enablement to ensure event content aligns with commercial priorities
Qualification
Required
5+ years' experience in event or field marketing, ideally within B2B SaaS or technology
Proven track record managing large-scale global events across multiple regions
Excellent project management and organisational skills, with the ability to balance strategic thinking and hands-on delivery
Strong stakeholder management and collaboration skills, with experience working cross-functionally in a global environment
Analytical mindset — confident in building reporting dashboards and interpreting ROI metrics
Comfortable working across time zones and travelling up to 20% during key event periods
Preferred
Experience working with partner ecosystems (e.g. HubSpot, Salesforce, Zendesk, Monday.com) a plus
Proficiency in tools such as HubSpot, Salesforce, Monday, Goldcast, Looker, etc
Company
Aircall
Aircall is a cloud-based call center software that integrates with CRM, productivity, and helpdesk tools.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$225.55MKey Investors
HubSpot VenturesGoldman Sachs Asset ManagementDTCP
2022-02-23Series Unknown
2021-06-23Series D· $120M
2020-05-27Series C· $65M
Leadership Team
Scott Chancellor
Chief Executive Officer
Pierre-Baptiste Béchu
VP of Communications Platform
Recent News
2025-12-05
2025-12-04
Company data provided by crunchbase