Friedman Real Estate · 5 days ago
Resident Services Coordinator
Lake Castleton - Indianapolis, IN 46256
Full-time
Onsite
Entry Level
1+ years expFriedman Real Estate is one of the largest privately held full-service commercial real estate organizations in the nation. They are seeking a Resident Services Coordinator to work with their maintenance team at The Loop to provide excellent service to residents.
Real Estate
Responsibilities
Provide accurate, valid, and complete information pertaining to all requests from the submittal process through the completion
Prioritize and resolve maintenance issues in a timely and accurate fashion
Place service calls as required or directed by the manager
Maintain broad knowledge of company processes, procedures, and policies
Track and follow up on all outstanding work orders while providing exceptional customer service
Coordinate maintenance requests for tenants
Prioritize schedules of maintenance staff
Utilize property management software system to log and track work order requests
Follow up with residents to ensure timely response and resolution of related issues
Scheduling vendors for unit turns
Gathering bids from vendors for multifamily management for projects around the community
Walkthroughs of completed units to verify they are market-ready
Walkthroughs of moved-out units to determine the work that needs to be completed by unit turn vendors
Any other duties as assigned by management
Qualification
Required
High School Diploma or equivalent education required
Qualified candidates must have a minimum of 1-2 years of experience in a customer service-oriented role and have a great phone personality
Must be proficient in Microsoft Office programs including Excel, Word, and Outlook
Candidates should also be well organized and enjoy problem-solving
Preferred
Experience and/or knowledge in Yardi is preferred but not required
Benefits
Blue Cross Blue Shield health insurance plans
Delta Dental
Vision
Pet Insurance
Company paid life insurance along with life insurance buyup
401(k) Match
Company paid Long Term Disability after 2 years of service
Continuing education reimbursement benefits
Referral bonuses for new employees and new business
Recognition program
Three tier PTO plan
Paid Parental Leave
Training seminars for leadership and professional development
Friedman Swag
Company
Friedman Real Estate
As one of the largest privately-held full-service commercial real estate organizations in the nation, Friedman Real Estate provides clients with a single point of contact for the full range of Advisory, Property Management, Brokerage, and Construction services that it offers.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Friedman
Co- CEO
Chuck Delaney
COO and CFO
Company data provided by crunchbase