NEOGOV · 1 week ago
Communications Specialist and FOIA Officer
Blacksburg, VA
Full-time
Onsite
New Grad, Entry Level
$54K/yr - $56K/yrNEOGOV is seeking a Communications Specialist and FOIA Officer to join the Community Relations Team in Blacksburg. The role involves developing and executing communication strategies, responding to citizen inquiries, and managing social media content while ensuring compliance with the Freedom of Information Act.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Writes and distributes news releases and other information pieces and repurposes content for digital platforms
Develops and executes effective and creative communications plans
Responds to citizen requests and inquiries
Assists with website content development and maintenance of news and information areas on the site
Assists with strategy and content creation for Town of Blacksburg social media sites, video, web, and other digital communications
Designs graphics for online and print products, and coordinates with print and specialty vendors as needed
Serves as a member of the Freedom of Information Act Team, coordinating the fulfillment of requests and compliance with Virginia Freedom of Information requirements
Assists with the communications, planning, and execution of various town events, meetings, and celebrations, including but not limited to the annual Citizens Institute, press conferences, holiday events, and ribbon cuttings
Represents the Community Relations Office and Town of Blacksburg on internal and external committees as needed
Qualification
Required
High School Diploma or GED Certification required
A bachelor's degree in communication studies, journalism, public relations, digital communications, or a related field, or the equivalent combination of education and experience, is required
Valid Driver's license with a satisfactory driving record
Must be an organized, thorough, articulate, focused, and professional communicator
Ability to take initiative, create plans, lead teams, and meet deadlines
Ability to work effectively and efficiently both independently and as part of a team
Thorough knowledge of current social media platforms
Familiarity with content management systems and other forms of technology
Ability to understand and carry out written and oral instructions accurately
Proficient writing and editing skills and familiarity with the AP Style Guide
Ability to work quickly, yet accurately, in high-pressure situations
Familiarity with Adobe Creative products and other design software. Canva knowledge is required
Ability to establish and maintain positive and effective working relationships
Must maintain a comprehensive, current understanding of Town projects and initiatives, and creatively engage the public on matters of community interest
Ability to write, edit, and design for departmental publications
Ability to write for multimedia
Knowledge of digital photography, videography, and editing
Knowledge of appropriate standards and formatting for online media
Ability to solve problems
Ability to manage projects (including budgeting)
Ability to communicate clearly and calmly in a crisis
Knowledge of the methods for preparing information to increase the likelihood of its use
Preferred
Experience with local government communications is helpful but not required
Experience with live broadcast and streaming production is beneficial, but not a requirement
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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