ServiceNow · 6 days ago
Sr Mgr, Global Business Acceleration
4810 Eastgate Mall, San Diego, California, United States
Full-time
Onsite
Senior Level, Lead/Staff
$134K/yr - $234K/yr
10+ years expServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Manager of Global Business Acceleration to lead a team of Business Development Representatives. This role focuses on strategy, execution, and performance to optimize buying group engagement and convert marketing-generated demand into qualified pipeline.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Lead and develop a high-performing team of Business Development Representatives, building a culture of accountability, growth, and operational excellence
Own quota attainment across monthly, quarterly, and annual targets, ensuring consistent delivery of qualified opportunities that drive pipeline growth and revenue impact
Forecast opportunity volume and pipeline contribution with precision, driving strong conversion rates through stage progression and buying group validation
Partner with Sales, Marketing, Operations, and Enablement to align territory strategy, sales play execution, and campaign activation based on business unit pipeline needs
Recruit top early-in-career talent through ServiceNow-sponsored local events including college programs, university partnerships, and networking initiatives
Coach and develop team members for long-term success through structured readiness frameworks, preparing BDRs for promotion into Outbound SDR and Account Executive roles
Collaborate across global hubs on strategic initiatives within Global Business Acceleration, driving best practice sharing and operational excellence
Establish strong performance management rhythms including weekly 1:1s, monthly reviews, and quarterly business reviews, with focus on KPI management, forecast accuracy, and data-driven coaching
Qualification
Required
10+ years of experience in a go-to-market sales role (Sales Development, Inside Sales, or Enterprise Software Sales), including at least 2+ years leading high-performing teams in a people management capacity
Proven ability to learn and operationalize complex, multi-product enterprise platforms
Data-driven mindset with demonstrated experience in forecasting, pipeline management, and performance analytics
Travel occasionally across AMS GBA Hubs (San Diego, Waltham, West Palm Beach)
Experience leveraging AI-powered tools to enhance workflows, decision-making, and business outcomes
Benefits
Health plans, including flexible spending accounts
A 401(k) Plan with company match
ESPP
Matching donations
A flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
mescomputing.com
2026-01-24
2026-01-24
2026-01-23
Company data provided by crunchbase