NEOGOV · 15 hours ago
Case Aide - Income Maintenance
St. Peter, MN
Full-time
Onsite
Entry Level
$22.70/hr - $32.92/hr
3+ years expNEOGOV is a company supporting Nicollet County's Health & Human Services department. The Case Aide - Income Maintenance position will assist eligibility workers in helping residents with financial assistance and related services, performing administrative support duties and acting as a point of contact for other agencies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Administers Medical Assistance transportation services, coordinates transportation to medical appointments for medical assistance recipients, explains program rules and requirements to receive transportation services, authorizes transportation benefits according to program rules, processes medical transportation client reimbursements, and reviews transportation provider bills for accuracy
Performs health care program functions, enters managed care enrollment forms, coordinates with health care providers on health care applications, and performs other health care related support functions as assigned
Screens applications for financial assistance benefits for completeness, records application and renewals on tracking forms, assigns cases to appropriate workers, and makes referrals to other internal teams and/or community resources
Assists financial assistance staff to complete daily tasks, completes public assistance verification requests, processes returned mail and other duties as assigned
Generates and distributes reports, gathers data, and responds to general requests from internal and external customers
Assists fraud investigator in completing daily tasks, creates case files, gathers documentation form multiple systems, and prepares case files for administrative disqualification hearings or criminal prosecution
Demonstrates effective written and verbal communication with clients, the public, and staff. Maintains good working relationships with clients and the public. Utilizes effective strategies to assist clients with limited English proficiency
Performs other duties of a similar nature or level
Qualification
Required
A High School Diploma/GED or equivalent
Three (3) years of increasingly responsible clerical experience and/or experience working with the public
Valid Minnesota Driver's License
Benefits
Medical, dental, vision
Pension plan for retirement
Employer-paid long-term disability and life insurance
11.5 paid holidays
Generous leave plans
Public Sector Loan Forgiveness
Free employee assistance plan service
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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