NEOGOV · 1 week ago
Benefit Program Specialist III
25 - HINDS COUNTY, MS
Full-time
Onsite
Entry, Mid Level
$40K/yr - $60K/yr
2+ years expNEOGOV is associated with the Mississippi Department of Employment Security, which aims to help Mississippians get jobs. The Benefit Program Specialist III will provide support for Navigator access points and ensure effective service delivery across workforce programs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supporting Navigator access points and assisting staff to ensure effective service delivery
Training Navigator site sponsors, job seekers, and public partners on Navigator functionality
Guiding job seekers through MS Works, WIOA Title III Wagner-Peyser programs, and Mississippi labor market information to connect them with meaningful opportunities
Facilitating training and deployment of Navigator digital access tools statewide to expand virtual service delivery
Auditing Navigator calls, placements, and usage to evaluate efficiency and report workforce trends
Delivering presentations to stakeholders on Navigator's usefulness and impact
Monitoring Navigator technical and virtual capacities, reporting issues and successes to leadership
Qualification
Required
Must possess strong interpersonal and customer service skills with excellent communication abilities
Ability to work with the public, provide training, and deliver group presentations
Requires effective time management, organizational skills, computer proficiency, and thorough knowledge of MS Works
Ability to adapt to digital tools and evaluate program effectiveness
Must also possess outstanding computer skills that include proficiency with internet-based applications and email
All applicants must have a valid driver's license and pass an extensive background check
Typically requires a Bachelor's Degree and 2-4 years of experience
Preferred
Bachelor's degree from an accredited four-year college or university and three (3) years of experience related to the described duties
Benefits
Health/Prescription Insurance
Wellness Benefits
Life Insurance
Optional Insurances
Flexible Spending Accounts
Paid Personal Leave and Sick Leave
Military Leave
Holidays
Retirement Programs
Deferred Compensation
State Credit Union
Tuition Reimbursement
Career Development and Training
Promotional Opportunities
Career Ladders
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase