MSC Software · 3 hours ago
Strategic Account Leader
Nashville, TN
Full-time
Onsite
Senior Level
$108K/yr - $132K/yr
7+ years expMSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. The Strategic Accounts Leader is responsible for managing key account portfolios, ensuring profitable growth through strategic planning and customer engagement.
AerospaceAutomotiveEnterprise SoftwareSoftware
No H1B
Responsibilities
Oversee management and retention of key account portfolios exceeding $250K in potential revenue, ensuring profitable growth and long-term customer success
Guide the development and execution of strategic account plans, ensuring alignment with business objectives and opportunities for deeper account penetration
Monitor account health and retention risks, directing interventions and supporting teams in safeguarding customer satisfaction
Lead negotiation and renewal strategies for underperforming or at-risk accounts to optimize profitability and value realization
Ensure delivery of measurable cost savings initiatives, overseeing customer assessments, solution optimization, and documented profitability
Direct Continuous Improvement Reviews (CIRs) with senior stakeholders to showcase delivered value and identify new growth opportunities
Foster trusted relationships with internal and external executives across Operations, Supply Chain, Procurement, and Engineering, serving as an escalation point when needed
Collaborate with Business Development leadership on late-stage opportunities, providing oversight to secure deal closure and strategic positioning
Oversee customer onboarding processes, ensuring teams deliver on commitments and drive solution adoption
Lead, coach, and develop Strategic Development Consultants, setting clear performance expectations and providing regular feedback
Align team resources to customer priorities while building capability through best practices in analysis, negotiation, and solution positioning, fostering a culture of accountability, collaboration, and continuous improvement
Qualification
Required
Bachelor's degree in business or equivalent experience required
Minimum of 7 years of demonstrated sales and marketing success, including at least 2 years in industrial, manufacturing, or distribution sales
Proven success in leading high-performing teams to drive profitable solution sales and consistently surpass sales objectives
Demonstrated excellence in leading negotiations, influencing at multiple organizational levels, and building senior-level customer relationships
Ability to interpret customer financial statements and translate insights into strategic guidance, enabling teams to craft solution recommendations that drive profitability and long-term growth
Solid project management skills with a solid history of accountability, measurable results and cross functional execution
Proficiency in Microsoft Word, Excel, PowerPoint, and Salesforce.com (CRM)
Demonstrated analytical and problem-solving skills with the ability to synthesize data from multiple systems and guide teams in developing effective, data-driven solutions
Excellent written and verbal communication skills, including the ability to develop and deliver impactful executive level presentations
Proven success collaborating cross-functionally (e.g., Marketing, Product Management, Finance) and with leaders holding competing priorities
High attention to detail with strong follow-through and the ability to adapt quickly to changing market and business conditions
Self-motivated, adaptable, and able to build and lead teams that perform effectively in both collaborative and independent work environments
Skilled at fostering a culture of accountability, continuous improvement, and customer-focused execution
A valid driver's license may be required
Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods)
Willingness to comply with customer safety and PPE protocols
This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”)
Preferred
Industrial or manufacturing segment experience preferred
Benefits
Dynamic healthcare plans
Generous 401K and stock purchasing programs
Tuition reimbursement opportunities
Paid time away for holidays, vacations, and illness
Company
MSC Software
MSC Software develops simulation software technology that enables engineers to validate and optimize their designs using virtual prototypes.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-02-02Acquired
Recent News
2025-09-12
2025-03-31
Company data provided by crunchbase