Freshworks · 1 week ago
Executive Assistant to Chief of Global Field Operations
San Mateo, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$118K/yr - $156K/yr
8+ years expFreshworks is a company that builds uncomplicated service software to enhance customer and employee experiences. The Executive Assistant to the Chief of Global Field Operations plays a key role in supporting the leadership team by managing priorities, time, and decision flow in a global environment, while also providing senior-level support and ensuring effective operations across time zones.
CRMInformation ServicesInformation TechnologySaaSSoftware
Responsibilities
Partner closely with the Chief of Global Field Operations to manage priorities, time, and decision flow in a global environment
Create and maintain a clear, structured operating rhythm for the GFO leadership team, including leadership meetings and core business cadences
Bring discipline to meetings by clarifying purpose, required attendees, and outcomes, and by advising when asynchronous updates are more effective
Apply sound judgment to separate true urgency from what can wait, ensuring the right level of preparation and follow-up
Handle sensitive and confidential information with discretion and professionalism
Own the Chief of Global Field Operations’ complex calendar, travel and communications across US and UK time zones
Anticipate changes and manage workback plans for key rhythms such as QBRs, Annual Operating Planning and leadership reviews
Coordinate scheduling across CXO leaders in partnership with the broader EA team
Prepare and manage agendas, make sure the pre-reads, presentations, and correspondence arrives to Chief Global Field Operations ahead of meetings
Support planning and execution of global leadership meetings, QBRs, Sales Kickoffs and customer advisory boards
Qualification
Required
8+ years proven experience supporting CXO-level executives in a global organization
Strong experience working across US and UK time zones
Demonstrated ability to bring structure, prioritization, and pace to senior leadership teams
Excellent organizational and communication skills
Confidence, judgment, and discretion in handling sensitive matters
Comfort operating in a fast-moving, evolving environment
Benefits
Bonus
Company
Freshworks
Freshworks is building and delivering online cloud-based software-as-a-service that provides helpdesk support with automation solutions.
1001-5000 employees
H1B Sponsorship
Freshworks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (23)
2023 (7)
2022 (11)
2021 (10)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$484MKey Investors
Steadview CapitalPeak XV PartnersTiger Global Management
2021-09-21IPO
2020-01-01Secondary Market· $85M
2019-11-04Series H· $150M
Leadership Team
Dennis Woodside
CEO, President
Shan Krishnasamy
Co-founder and CTO
Recent News
2026-01-19
2026-01-17
womenentrepreneursreview.com
2026-01-11
Company data provided by crunchbase