SoTalent · 1 day ago
Salesforce Business Analyst
SoTalent is seeking an experienced Salesforce Business Analyst to work with public sector clients, translating business needs into scalable Salesforce solutions. This role involves engaging stakeholders, leading discovery sessions, and designing low-code Salesforce solutions in an agile environment.
Staffing & Recruiting
Responsibilities
Engage stakeholders to define business outcomes and success criteria
Lead discovery and requirements refinement workshops
Translate requirements into user stories, epics, and solution designs
Perform fit-gap analysis against Salesforce capabilities
Design Salesforce solutions using declarative configuration, automation, data models, and integrations
Support custom development by drafting specifications and overseeing testing
Iterate solutions in an Agile / Hybrid-Agile delivery model
Develop and deliver end-user training
Partner with project leadership to manage scope, budget, and timelines
Contribute to accelerators, best practices, and thought leadership
Qualification
Required
Bachelor's degree
5+ years experience in IT systems development
At least 1 current Salesforce certification (Admin, App Builder, Sales/Service/Community Cloud)
Hands-on experience with Salesforce Lightning, Flow Builder, dynamic forms, formulas, and validation rules
Experience with data migrations and process mapping
Strong understanding of B2B, B2C, and hybrid business models
Experience writing epics and user stories
Excellent communication and stakeholder management skills
US citizenship required
Ability to obtain and maintain a Secret security clearance
Preferred
Consulting background (Big 4 or Salesforce partner)
Public sector or government client experience
Experience with Public Sector Solutions or OmniStudio
MBA or degree in Business, Computer Science, or Engineering
Company
SoTalent
At SoTechTalent, we specialise in connecting forward-thinking tech companies with world-class talent.
Funding
Current Stage
Early StageCompany data provided by crunchbase