NEOGOV · 2 weeks ago
Lobby Services Deputy Specialist I - Downtown
Houston, TX
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expHarris County is seeking a dedicated and detail-oriented Lobby Services Deputy Specialist I to join their Tax Assessor-Collector’s Office. The role primarily involves collecting payments for property tax accounts and other fees, preparing invoices, and ensuring accurate record-keeping. This position is essential for the administration of tax laws and providing vital services to the community.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Collect property taxes, county fees for beer, wine, and liquor permits, and other miscellaneous payments
Open and process incoming mail, including payments submitted by licensing agencies
Complete and record payments received through multiple channels to ensure accurate posting
Prepare, process, and certify tax certificates in accordance with established guidelines
Maintain and update the tax certificate log to ensure accurate record-keeping and audit compliance
Receive and collect required reports related to Special Inventory Taxes and ensure proper documentation
Balance daily transactions and prepare the end-of-day cashier summary report for submission
Monitor and respond to tax certificate, beer and wine, and liquor permit correspondence to support timely customer service and department operations
Perform additional duties assigned to support departmental operations
Qualification
Required
High School diploma or equivalent from an accredited institution within the U.S
Minimum of one (1) year of prior work experience in a cash handling and customer service role
Proficient computer skills required
Must be able to work independently and function effectively in a team-oriented environment
Professional attitude, appearance, and excellent attendance required
Must maintain a high level of confidentiality
Data entry and cash handling skills
Must be able to interact and coordinate with others and all levels of management
Ability to handle multiple tasks without constant supervision
Ability to work in a fast-paced environment
Ability to provide great customer service to all the taxpayers
Excellent organizational skills
Demonstrated strong communication skills
Preferred
Experience working with property tax systems, appraisal district data, or local government operations
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave*
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule*
METRO RideSponsor Program*
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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