NEOGOV · 2 weeks ago
Eligibility Technician 2 (PCN 068208)
Fairbanks, AK
Full-time
Onsite
Entry, Mid Level
$27.82/hr - $27.82/hr
1+ years expNEOGOV is part of the State of Alaska's Department of Health, seeking an Eligibility Technician 2 to contribute to the decision-making process regarding eligibility and workflow management. The role involves supervising a team, providing support through coaching and mentoring, and serving as the primary point of contact for clients across the state.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Contribute to the division's decision-making process regarding eligibility and workflow management
Supervise a team of Eligibility Technician 1 positions
Provide support through coaching, mentoring, and training using various methods
Serve as the primary point of contact for clients across the state
Assign and review work while interpreting relevant policies
Serve as the primary point of contact for building and maintenance issues
Qualification
Required
One year of entry level experience as an Eligibility Technician 1 with the State of Alaska
OR One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations
Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month)
Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application
Current performance evaluation, if available
A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualification competencies, if not already provided in the application
Benefits
Health insurance, which includes employer contributions toward medical/vision/dental
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program
Personal leave with an accrual rate increase based on time served
Twelve (12) paid holidays a year
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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