NEOGOV · 1 week ago
Police Records Technician I
200 N. Center Street Goldsboro
Full-time
Onsite
Entry Level
$39K/yr - $62K/yr
2+ years expNEOGOV is seeking a Police Records Technician I to perform administrative support functions in the Police Department. The role involves processing, collecting, and storing law enforcement records while assisting the public with police information and services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receives, sorts and enters a variety of records and reports into the law enforcement computer system including incident, arrest and accident reports, citations, animal control reports, stored vehicles, field contacts, etc.; types cards for paper trail of all incident reports; files both electronic and hard copy records and reports
Retrieves information from files at the request of detectives, officers, departmental supervisors, District Attorney’s staff and other agencies; checks files for outstanding warrants and criminal summons for emergency communications and police officers in the field
Answers the phone and greets visitors at the front desk; provides information via phone and walk-in traffic to the general public and other agencies related to records, departmental policies or services, or related issues; ensures information released is public information
Completes paperwork to record the number of walk-in visitors into the facility, and to ensure the public gets waited on promptly and accurately
Runs criminal history checks for other law enforcement agencies
Sets up employees in Records Management Solutions (RMS) with user names and passwords and gives the employees’ rights
Enters data according to internal departmental standards; prepares reports of departmental activities including citations, accident reports, parking tickets and animal control reports
Researches records as necessary and required; handles information confidentially and in accordance with laws and operating procedures
Serves as information source for law enforcement records for insurance companies, attorneys and the general public; makes copies of requested information; accepts fees and provides receipts
Prepares and sends correspondence to owners of impounded vehicles; answers questions on procedures to retrieve vehicle
Mails required accident reports to the Department of Motor Vehicles
Issues citation, accident and parking ticket books to officers; logs these books in and out; assigns new officer identification numbers and maintains record of names and numbers
Serve as a backup for DCI/NCIC entry in the absence of the Crime Analyst
Performs other related duties as assigned
Qualification
Required
High School Graduation or GED equivalent
Two years of law enforcement or related experience or an equivalent combination of education, training and experience
Knowledge of the laws, regulations and procedures for law enforcement activities
Knowledge of law enforcement records, reports, and requirements
Knowledge of standard office equipment and procedures including data base and word processing computer applications
Ability to input data into computer based on federal and state guidelines or internal procedures
Ability to plan and organize work, files, and records for easy retrieval
Ability to communicate effectively in oral and written forms; ability to deal effectively with angry or upset customers in a courteous and tactful manner
Ability to develop and maintain effective working relationships with law enforcement officers and staff, other law enforcement agencies, and the general public
Ability to handle multiple priorities
Ability to meet deadlines and work standards which may be performed under stress
Ability to handle confidential information and records appropriately
Ability to handle departmental funds appropriately
Ability to type and perform data entry with appropriate speed and accuracy and to proof own work
Benefits
Vacation Leave
Holidays
Sick Leave
Employee Assistance Program
Medical and Dental Insurance
Life Insurance
Wellness Assistance Benefit
Flexible Spending Account
Social Security
Tuition Reimbursement
Promotion Opportunities
Retirement
457 & 401K Supplemental Retirement Plan
Worker's Compensation
Compensation, Performance Appraisals and Merit Process
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase