NEOGOV · 6 days ago
Client Advocate I / ACT Team ( Beckman )
NEOGOV is seeking a Client Advocate I for the ACT Team at the Office of Mental Health, dedicated to providing compassionate care to the community. The Client Advocate will assist individuals and families in navigating mental health challenges, providing direct services and support in accordance with evidence-based practices.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide direct services through coaching mentoring and consultation to patients to promote recovery, self-advocacy and self-direction. Promote wellness management strategies, which include delivering manualized interventions, Wellness Recovery Action Plan (WRAP) or Illness Management and Recovery. Assist patients in developing Psychiatric Advanced Directives. Model recovery values, attitudes, beliefs and personal action to encourage wellness and resilience
Assist with access to care guidelines by meeting with patients in crisis (walk-), assisting with Affidavits for Involuntary hospitalizations, and after care appointments as appropriate to provide support through lived experience
Maintain medical records documentation standards with QA, 0MH and CARF policies and procedures. Document services collaboratively with the patient as appropriate
Participate in clinical supervision, treatment team meetings, pursues professional development, and demonstrate effective use of social and interpersonal knowledge and skills and demonstrates an understanding and appreciation of individual and group differences and similarities. Effectively utilize and maintain certification of evidence-based practices. Attend treatment team and provide consultation regarding cases as appropriate
Promote a culture in which patient's point of view and preferences are recognized, understood, respected, and integrated into treatment
Maintain required certified peer support specialist (CPSS) certification and attend educational opportunities and training as appropriate to promote professional growth and development
Perform other related duties as requested by supervisor
Qualification
Required
A high school diploma and relevant human services or social services experience. A bachelor's degree may be substituted for the required experience
Lived experience and a personal recovery story specific to primary mental illness
A valid and current SC Driver's License
Preferred
Bilingual abilities in English and Spanish (or another language) are a plus
Benefits
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
S.C. Deferred Compensation Program available
Retirement benefit choices
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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