Family Support Specialist - HUMAN SERVICES - BFA - Kanawha Co. jobs in United States
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NEOGOV · 1 week ago

Family Support Specialist - HUMAN SERVICES - BFA - Kanawha Co.

NEOGOV is a company within the Human Services sector, and they are seeking a Family Support Specialist to assist clients in achieving self-sufficiency through various programs. The role involves determining eligibility for TANF and economic service programs, conducting assessments, and making referrals to appropriate agencies.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Determine eligibility for all TANF and economic service programs accurately and efficiently
Assist clients in becoming self-sufficient via department services and community programs
Complete assessments and activity placements
Process applications and conduct telephone and face-to-face interviews within program requirements
Analyze and interpret aptitude test results to direct the development of employment goals for applicants
Make referrals to appropriate agencies when necessary
Work must adhere to policies outlined by the Office of Family Assistance
Perform related work as required

Qualification

Interviewing clientsData evaluationBachelor's degreeCommunity program knowledgeReferral skills

Required

A bachelor's degree from an accredited college or university
Any combination of college training and/or full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development may substitute for the required training on a year-for-year basis
One year of full-time or equivalent part-time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development
Must possess a valid driver's license and must have access to transportation for required travel

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase