Control Southern · 2 weeks ago
Instrumentation Tech III- Birmingham, AL
Decatur, Alabama, United States
Full-time
Onsite
Senior Level
5+ years expControl Southern is a company focused on providing Measurement Solutions products and services. They are seeking an Instrumentation Tech III who will serve as a local field service technician, ensuring customer needs are met through professional service, troubleshooting, and repairs of instruments and systems.
Consumer ElectronicsManufacturing
Responsibilities
Performs on-site demand and contract field services to support our customer’s installed based for instrumentation, including diagnostic, troubleshooting, calibration, and start-up and commissioning services. Recommends approaches on repair, replace, and upgrades
Provides informal and on-the-job customer training
Effectively communicates customer needs and opportunities to the organization and utilizes technical skills and abilities to develops tactics and strategies to support those customer needs
Partners with Sales team to execute tactics and strategies to improve customer satisfaction and service growth through available service programs
Reports performance measures towards goals
Timely completion of all required reports, certificates, and relevant documents
Use of the Acclivus R3 dialogue process
Actively owns safety for themselves and those around them through adherence to all safety and quality rules, and regulations
Perform other duties as assigned
Qualification
Required
1800 hours of technical education or equivalent (Associate's degree) and five (5) years of relevant experience
High School Diploma and seven (7) years of relevant experience
Company
Control Southern
Control Southern is an industrial automation company providing plant automation and manufacturing management services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Doug Turner
President / CEO
Company data provided by crunchbase