Sasser, Inc. · 1 week ago
License & Title Coordinator
Sasser, Inc. is recognized as one of the Best Places to Work in Chicago, and they are seeking a License and Title Coordinator to manage licensing transactions and maintain knowledge of jurisdictional regulations. The role involves processing titles, handling vehicle violations, and providing administrative support while ensuring compliance with legal documentation requirements.
Asset ManagementRailroadTransportation
Responsibilities
Process licensing transactions including initial title and registration (MSO), renewals, replacements, state and ownership transfers
File, pay, and dispute vehicle registration related taxes
Research, process, and pay vehicle violations including toll, camera, and parking
Administrative support for other Union products and services
Develop and maintain working knowledge in all jurisdictions and processing methods
Develop and maintain knowledge on DMV software and related applications
Complete forms, affidavits, POAs, and other documentation as required by the jurisdiction
Report on performance of vendors including DMVs contacts, tag agents, software providers and other title and registration service providers
Use data, metrics, and reports to prioritize daily workload, select vendors, and identify issues before they impact the customer
Identify requirements needed to complete transactions and communicate to designated contact including Union account managers, drivers, and fleet managers
Occasional external customer contact to provide transaction status and address licensing related questions
Update jurisdictional and Union Leasing training and reference materials
Scan, update systems, and file legal documents to ensure company has all necessary documentation archived
Work from home and in office as determined by company leadership. Work from home responsibilities include use of company provided equipment, secure storage and transport of documents and other licensing materials, and local travel to the post office, shipping vendors, and DMV locations
Administrative support including data entry, filing, scanning, mail distribution, and shipping. Provide coverage when License and Title Administrator is out of office
Special projects as assigned
Qualification
Required
High School Diploma or GED
Knowledge and understanding of title and license processes
Proficient in Microsoft Office programs including Excel and Word
Proven ability to build relationships and communicate effectively with vendors and customers
Detail-oriented
Highly accurate data input skills
Ability to work independently
Preferred
2+ years of License and Title experience preferred
Toll, camera, and parking violation processing experience preferred
Experience using a variety of licensing vendors (DMVs, tag agents) and programs (inquiry websites, DMV third party applications)
Customer service experience
Benefits
Includes comprehensive medical, dental, and vision insurance plans, including HSA and FSA accounts with employer contributions toward HSA
Includes a 100% Company-paid disability and life insurance plans
Includes a 401K plan with company match PLUS additional end-of-year funding
Provides paid vacation time (tiered based on tenure), as well as personal time, sick days and summer half days for certain roles
Provides 10 paid holidays annually
Provides paid parental leave for new parents, as well as a monetary gift towards a 529 education account
Provides a confidential Employee Assistance Program
Provides training and tuition reimbursement
Provides community service opportunities, charity match opportunities, employee recognition programs, and many celebrations!
Company
Sasser, Inc.
Sasser, Inc.
Funding
Current Stage
Growth StageRecent News
Chicago Business Journal
2024-01-24
Company data provided by crunchbase