WCO Academy · 5 hours ago
Customer Service Representative
Cincinnati, OH
Full-time
Onsite
New Grad, Entry LevelWCO Academy is a growing sales and marketing organization focused on delivering face-to-face campaigns. They are seeking a Customer Service Representative for their Event Team to provide positive customer experiences at live events and promotional locations.
Marketing & Advertising
Responsibilities
Welcoming and engaging members of the public at events and promotional sites
Providing clear, friendly information about campaigns, services, or initiatives
Answering customer questions and addressing basic concerns confidently
Supporting event setup, flow, and customer experience throughout the day
Creating positive first impressions through professional and approachable communication
Working closely with the wider event team to ensure smooth campaign delivery
Receiving feedback, tracking interactions, and continuously improving service quality
Qualification
Required
Enjoy interacting with people face-to-face
Communicate clearly and confidently
Remain professional, calm, and approachable in busy environments
Are adaptable and comfortable working at different event locations
Value teamwork, learning, and personal development
Benefits
Competitive weekly pay and performance-based bonuses
Comprehensive training in customer service, event engagement, and communication
Ongoing coaching and development support
Clear opportunities to progress into senior event, campaign, or leadership roles
Supportive, team-oriented culture with regular recognition
Company
WCO Academy
Welcome to WCO Academy, where we provide powerful coaching, marketing strategies and training to help you succeed in the world of direct sales.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase