COURTS SINGAPORE · 1 week ago
Operations Support Specialist
The U.S. Courts is seeking an Operations Support Specialist to provide support to United States Probation Officers. The role involves performing clerical duties, assisting with investigations, and maintaining computerized records for the office.
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Responsibilities
Assist and directly support investigation and supervision officers
Answer telephones, perform reception duties and provide other clerical support
Assist in performing investigations of all types for the office and other districts
Research, retrieve and verify addresses and criminal history; obtain collateral requests, education, and employment history; collect credit reports, treatment, and social history information
Receive and transfer files with other districts
Enter/update data, upload documents, open/close cases into computerized records including the Probation Automated Case Tracking Systems (PACTS)
Research information from case records and enter in the system as appropriate
Review forms completed by officers and officer assistants and request corrections as needed
Retrieve information from databases and generate periodic reports
Assist in completing pretrial collateral investigations
Process incoming and outgoing correspondence
Participate in and contribute to training programs
Adhere to all human resources policies and the Code of Conduct for Judicial Employees
Perform other duties as assigned
Qualification
Required
High school graduation or equivalent plus two-years of general experience
General experience is progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the knowledge and skills needed to successfully perform the duties of this position
Education above the high school level may be substituted for required general experience based on one academic year (30 semester or 45 quarter hours) equals one year of general experience
Possess good multi-tasking skills
Have strong interpersonal/verbal communication skills
Be a team-player and flexible in a changing environment
Possess strong computer skills, utilizing word processing and database applications
Maintain confidentiality
Practice good work ethics
Incumbent must clear a federal background investigation, and financial check
Financial rating must be in good standing, devoid of late payments, bankruptcies, and collections
Benefits
Paid Annual Leave
Paid Sick Leave
Paid Federal Holidays
Paid Parental Leave after one year of full-time employment
Pre-tax benefit programs
Health Insurance
Vision/Dental Insurance
Group Life insurance
Long-Term Care Insurance
Defined contribution retirement benefits (FERS)
Thrift Savings Plan (TSP)- 401 (k)-styled program with up to 5% match
Transit subsidy
Credit for prior Federal Government service
Mandatory electronic deposit of salary payment
Company
COURTS SINGAPORE
COURTS has been serving generations of families in Asia for more than four decades.
Funding
Current Stage
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