MEHRA EYETECH PRIVATE LIMITED · 1 week ago
Clinical Application Specialist
NC
Full-time
Onsite
Mid Level
$70K/yr - $100K/yr
3+ years expTopcon Healthcare is a company focused on developing innovations that improve patients’ health and quality of life. The Clinical Application Specialist is responsible for on-site client installation, configuration, training, and networking of Topcon’s medical devices, while also delivering clinical training to healthcare professionals and providing ongoing product support.
Health CareMedicalMedical Device
Responsibilities
Device setup, configuration, networking and/or training end-users; physicians, technicians, and staff to become competent in the use of clinical hardware and software systems
Communicate with end-users regarding training and installations expectations prior to appointment
Preform or coordinate follow-up training activities with end-users if needed
Work closely with Topcon and customer IT departments to ensure integration and functionality of device hardware and/or software clinical applications
Stay up to date with the latest developments in clinical applications and recommend enhancements or upgrades as needed
Support sales activity by performing product demos
Support trade show activities by installing and configuring hardware and software systems
Support Technical Support and Field Service Engineers for troubleshooting requests when necessary
Maintain accurate and detailed documentation of all training sessions, support activities, and system modifications
Prepare and present regular reports on the usage, performance, and effectiveness of clinical applications
Coordinate schedule and travel with client/end user for installs, demos, or trade shows
Complete mandatory reports
Submit expense reports in a timely manner
Qualification
Required
Associate degree in health science and 2 to 4 years related experience and/or training managing cross-functional projects to successful conclusion; or equivalent combination of education and experience
3-5 years clinical experience in private or public ophthalmic environment as an Ophthalmic Photographer, Technician or Clinician
Hands on experience with configuration, installations, and networking
COA, CRA or OCT-C certification
General knowledge of ocular anatomy and physiology
Knowledge of computer hardware & software applications
Knowledge of basic Windows applications
Strong verbal and written skills; ability to write detailed reports
Organized and able to prioritize workload
Must be able to work independently and multitask
Strong problem-solving abilities
Must be able to work independently and/or within a team environment
Valid driver's license and use of a car
Candidates must hold a valid passport and/or REAL ID compliant identification
Travel is 90% and the candidate must be located near an airport in North Carolina
Preferred
General product knowledge of ophthalmic equipment
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Tax saving spending accounts
A 401(k) plan with employer match
Tuition reimbursement
Paid company holidays
Paid personal time off
Paid sick time
Company
MEHRA EYETECH PRIVATE LIMITED
Mehra Eyetech Private Limited (MEPL) began its journey in 2003 with the distribution of TOPCON eye care products.
Founded in 2003Mumbai, Maharashtra, IND
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase