NEOGOV · 1 week ago
Child Support Specialist 1-Human Services-BCSE-Bureau for Child Support Enforcement-Kanawha Co.
Kanawha County, WV
Full-time
Onsite
Entry Level
$34K/yr - $59K/yr
1+ years expNEOGOV is seeking a Child Support Specialist 1 to work under close supervision in the Bureau for Child Support Enforcement. This entry-level position involves processing child support cases, developing familiarity with relevant laws and regulations, and managing a caseload with the goal of independent case management.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs entry-level Child Support Enforcement work
Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with child support laws, regulations and policies and the programs and services of the Bureau for Child Support Enforcement (BCSE)
Performs beginning level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and child support enforcement involvement
Under close supervision, acquires knowledge and abilities leading to the independent management of a caseload in child support enforcement services
Requires monthly evaluation and progress monitoring by supervisory staff
Must acquire the knowledge and abilities to manage a caseload in the area of child support enforcement, become familiar with agency policy and state and federal laws, locate parents, assets and sources of income, calculate the child support formula
Research legal sources such as statutes, court opinions, rules and regulations, and complies case information by reviewing public documents, interviewing customers or gathering information from other agencies
Prepares case files for the BCSE Attorney
Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues
Compose routine correspondence and maintain confidentiality information
Qualification
Required
Bachelor's degree from an accredited college or university
Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training
Full-time or equivalent part-time paid experience in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney
Full-time or equivalent part-time paid experience in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing
Full-time or equivalent part-time paid experience as an Economic Service Worker or Family Support Specialist
Any combination thereof may substitute for the required training at a rate of one (1) year of experience for every thirty (30) semester hours of training
May be required to have a valid driver's license and availability of a vehicle for continuous use
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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