Allied Universal · 6 days ago
Security Officer - Flex Commercial Concierge
US-NE-Omaha
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $18.50/hr
0+ years expAllied Universal is North America’s leading security and facility services company, offering rewarding careers that provide a sense of purpose. As a Security Officer - Flex Commercial Concierge, you will serve and safeguard clients in a range of industries, manage visitor access, monitor alarms and cameras, and support tenants and guests with professional customer service.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Provide customer service to tenants, visitors, and vendors at the front desk by following site-specific procedures and policies for a commercial real estate location
Greet and screen visitors, verify identification as required, issue visitor credentials, and/or direct guests to the appropriate destination while maintaining a professional front desk presence
Monitor lobby activity and report unusual or suspicious behavior to site contacts and/or Allied Universal leadership to help to deter unauthorized access
Answer phones, take messages, and route calls to the appropriate tenant or property management contact as directed by site procedures
Coordinate visitor access requests with tenant representatives and/or property management, including notifying hosts and tracking arrivals and departures in the visitor log
Operate access control systems and other front desk tools such as badge systems, intercoms, and CCTV monitoring equipment as assigned
Respond to incidents and critical situations in a calm, problem-solving manner, including initiating site emergency response activities when appropriate
Complete required reports such as shift activity logs, incident reports, and visitor documentation with clear and accurate details
Support building operations by assisting with delivery routing, vendor check-in, and key control processes as directed by site policies
Communicate with property management, tenant contacts, and/or emergency responders during incidents, providing timely updates and documenting actions taken
Qualification
Required
Have a minimum of 6 months of security-related experience
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only
Preferred
Customer service experience is preferred
Be comfortable using a computer or tablet is preferred
Benefits
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Stephen Jones
Global Chairman and Chief Executive Officer
Jack Schenk
Regional Vice President - Midwest
Recent News
2025-12-10
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