Allied Universal · 1 week ago
Security Officer - Operations - Shift Lead
US-AZ-Phoenix
Full-time
Onsite
New Grad, Entry Level
$24.50/hr - $24.50/hrAllied Universal is North America’s leading security and facility services company, offering rewarding careers that provide a sense of purpose. As a Security Officer - Dispatch Operations in Phoenix, AZ, you will monitor alarm panels, manage access control systems, and provide prompt, customer-focused responses to incidents while contributing to a secure atmosphere for all occupants.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Monitor and coordinate communications for the location, dispatching security-related personnel as needed to incidents and routine activities
Provide customer service by following security-related procedures and site-specific policies, including emergency response activities when appropriate
Respond to incidents and critical situations in a calm, problem-solving manner, keeping accurate records of communications and actions taken
Maintain logs of all incoming and outgoing calls, radio transmissions, and other communications
Support security-related patrols by relaying information and providing updates to personnel in the field
Assist with access control measures by monitoring entry points and coordinating with on-site staff as required
Help to deter unauthorized activity by maintaining a visible presence through communication and oversight
Collaborate with Allied Universal team members and on-site personnel to address security-related concerns and support operational needs
Qualification
Required
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only
Preferred
Comfortable using a computer or tablet is preferred
Alarm panel experience is preferred
CPR and First Aid are preferred
Customer service experience is preferred
Access control or badge experience is preferred
Benefits
Access to our exclusive technology to view and claim additional shifts to earn more.
Get paid training and access to career growth opportunities.
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Enjoy discounts on top brands and services through our Perks Program.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
Founded in 1957
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Stephen Jones
Global Chairman and Chief Executive Officer
Jack Schenk
Regional Vice President - Midwest
Recent News
2025-12-10
Company data provided by crunchbase