ChoiceOne Bank · 3 days ago
Commercial Loan Operations Team Lead
Fenton, MI
Full-time
Onsite
Senior Level, Lead/Staff
5+ years expChoiceOne Bank is dedicated to providing superior service and high-quality advice. The Commercial Loan Operations Team Lead supervises loan support staff and ensures operational efficiency in commercial loan servicing while maintaining compliance with policies and regulations.
BankingCommunitiesFinancial Services
Responsibilities
Plan, supervise, and direct commercial loan operations in accordance with policies and procedures
Evaluate performance of subordinates, recommend promotions and salary adjustments, counsel and/or discipline employees appropriately as/or directed by VP Commercial Loan Operations Manager and or SVP Loan Operations and /or management (i.e. Human Resources)
Responsible for providing or identifying employee training in conjunction with VP Commercial Loan Operations
Ensure proper controls are maintained over all aspects of commercial loan operations
Improve efficiencies by suggesting and implementing approved procedures
Ensure compliance in accordance with policies, procedures, and guidelines established by ChoiceOne, regulatory agencies, and other appropriate entities
Ensure timely and accurate loan documentation processing and closing
Assist clients and fellow staff members as requested to promote and maintain good public relations and employee relations
Participate with managers and/or Human Resources in interviewing and hiring applicants for staff positions
Conduct staff meetings when appropriate and engage with staff to resolve departmental challenges
Responsible for employee schedules (coverage, time off, attempt to avoid overtime)
Accountable to senior management for the fulfillment of their functions, responsibilities, and proper interpretation of authority
Additional responsibilities as assigned
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer
Be familiar with and comply with all federal and state banking regulations as applicable
Qualification
Required
High School Diploma or equivalent
Two (2) years management experience
Minimum of Three (3) years commercial lending/operations experience
Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data accurately; able to read and interpret written information
Analytical – Synthesizes complex and diverse information; collects and researches data; uses intuition and experience to complement data
Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Has a thorough understanding of underwriting, coverages and rating procedures
Quantity – Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly
Adaptability – Adapts to changes in work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
Flexibility – able to provide flexibility and adapt to changing schedules
Dependability – Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
Initiative – Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed
Preferred
Bachelor's degree in business-related field
Company
ChoiceOne Bank
ChoiceOne Bank is a West Michigan-based community banking corporation.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$34.5M2024-07-25Post Ipo Equity· $34.5M
2020-02-07IPO
Leadership Team
Heather Deardorff Brolick
SVP Chief Human Resource Officer
Lee Braford
Chief Credit Officer and Senior Vice President
Recent News
MarketScreener
2025-10-24
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