The Pool and Spa Place · 1 day ago
Pool Service Technician Manager
Cranbury, NJ
Full-time
Onsite
Mid Level
3+ years expThe Pool and Spa Place, a locally owned pool retailer and service provider in Cranbury, NJ, is seeking a motivated Pool Service Technician Manager to lead field technicians, manage client relationships, and ensure efficient route execution across Central New Jersey. This role is ideal for an experienced pool professional who values working with a close-knit team and contributing to a growing local company.
Construction
Responsibilities
Lead, coach, and assign daily work to field service technicians
Schedule and coordinate service calls, pool openings, and pool closings
Create and manage service orders; review recommended work with technicians and communicate proposals to customers
Oversee next-day work orders to facilitate inventory and stock pulls
Coordinate with accounts and sales management on work order scheduling and priorities
Update and maintain the customer database with accurate customer and service information daily
Create quotes and follow up with customers to secure service work
Open and close the store as needed and perform field service calls when required
Qualification
Required
Minimum of 3 years of experience in the pool industry
Practical knowledge of pool chemicals, common equipment brands, and filtration systems
Proven problem-solving skills and the ability to handle customer issues professionally
Reliable transportation and a valid driver's license
Strong interpersonal and communication skills
Preferred
Bilingual ability (a plus)
Previous experience supervising or managing field technicians
Benefits
Opportunities for professional development and advancement within a growing, locally focused company.
Company
The Pool and Spa Place
The Pool & Spa Place is a New Jersey Company that builds inground swimming pools, provides swimming pool service and sells pool supplies.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase