Frontier Internet · 3 weeks ago
Customer Zone Technician II
BROWNWOOD, TX 768017920, USA
Full-time
Onsite
Entry, Mid Level
$17.99/hr - $38.51/hr
1+ years expFrontier Internet is committed to connecting communities and improving digital access across America. The Customer Zone Technician II performs installation and maintenance tasks for voice, data, and network services, ensuring the functionality of network facilities and equipment.
InternetTelecommunicationsTVVideoVideo Streaming
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data and ancillary equipment and network services
Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire. Locates cable and associated equipment faults, effects repair and restores service outages. Performs cable pair recovery activity
Interfaces with customer to further analyze installation and repair issues. Responds to inquiries and provides follow-up
Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate
Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action
Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment
May be required to perform additional duties and tasks as required by the Company
Qualification
Required
Tests– Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
Ability to identify and distinguish audible tones/levels and colors
Ability to work in confined areas
Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, generators, manhole/pullbox covers, etc
Ability to climb poles/ladders
Ability to lift, carry, set-up, climb and take down ladders
Ability to communicate naturally and pleasantly over the telephone and/or in person
Requires alertness and attention to detail. Ability to work under stress
A valid driver's license. Able to meet medical and driver certification. Requirements as established by the DOT Federal Highway Safety Act. Not restricted to daylight hours. May require more specialized driver's License, such as Chauffeur's License, based on State Regulations
Able to read and interpret architectural, electrical wiring diagrams
Able to operate test equipment such as VOM, test sets, etc
Exposed to high voltage electrical power lines, explosive and/or flammable liquids and gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials. Works with molten lead and wax
Ability to qualify for DOD security clearance
Must be available to work tours as scheduled including weekdays, nights, weekends, holidays and for callouts and/or overtime as required
One year experience in one or a combination of: Equipment Installer, Cable Splicer, Lineworker, Customer Zone Technician I, Customer Zone Tech II, Fiber Network Field Technician
Preferred
Desire a degree in electronics technology, to include successful completion of digital logic, electronic communications, and microprocessor fundamentals from an accredited or recognized educational institution
Company
Frontier Internet
A Verizon Company - Building Gigabit America
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.4BKey Investors
California Public Utilities CommissionROBINIllinois Department of Commerce & Economic Opportunity
2024-09-05Acquired
2024-08-29Grant· $23M
2024-07-11Grant· $15M
Leadership Team
Melissa Pint
Chief Digital Information Officer and Executive Vice President
Mark Nielsen
Chief Legal & Regulatory Officer
Recent News
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2026-01-20
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2026-01-17
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2026-01-17
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