NEOGOV · 13 hours ago
Office Associate
Kanawha, WV
Full-time
Onsite
New Grad
$29K/yr - $48K/yr
0+ years expNEOGOV is seeking an Office Associate to support the Bureau for Social Services in their mission to empower individuals and strengthen families. The role involves performing clerical tasks, managing documents, and providing customer service to ensure the efficient operation of unit and program activities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Maintaining tracking logs/records for numerous reports required to accurately capture data
Answer the mainline phones received at the State Office Building, screen calls, forward messages and direct customers to the staff that can assist them
Upon request mail, Direct Deposit forms, Lost Check Affidavits, Subsidy Verification Letters and Subsidy Eligibility Verification forms to the requestor
Enter a contact into CCWIS when forms are mailed or emailed
Upload all received documents for TL and Permanency Support into CCWIS
Sort and distribute mail, faxes and electronic correspondence to members of the Transitional Living and Permanency Support
Assist the Transitional Living Unit with NYTD, including research, emails, phone calls, survey completion and other duties as assigned
Assist the Post Legal Guardianship program as requested
Qualification
Required
High school diploma or the equivalent
Applicants must possess or have access to reliable transportation
Applicants also must have strong communication skills, both oral and written
Successful completion of a background check is required for employment
Benefits
Approximately 10 hours of annual leave and 12 hours of sick leave accruing monthly
Comprehensive coverage including health, dental, and vision plans
Retirement options
Life insurance options
Public Service Loan Forgiveness
Tuition assistance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase