NEOGOV · 1 week ago
Information Technology Generalist 1
Dauphin County, PA
Full-time
Hybrid
Entry Level
$59K/yr - $90K/yr
1+ years expNEOGOV is seeking an Information Technology Generalist 1 to provide technical support for end user computing devices within the Pennsylvania Public School Employees Retirement System. The role involves helpdesk support, computer setups, maintenance of hardware components, and ensuring compliance with IT policies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide technical support for all end user computing devices, including PC support, administration of devices, and enterprise services to manage agency devices
Provide helpdesk support and computer setups
Handle audio and visual equipment
Serve as a support role for installations configurations
Perform maintenance of hardware components
Provide installation, configuration, and support for all user software
Help manage the incident response process
Ensure agency compliance with Commonwealth Information Technology policies
Assist the Telecom Support Team with mobile device management and deployments
Help facilitate agency projects
Qualification
Required
One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or
One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or
An equivalent combination of experience and training
You must meet the PA residency requirement
You must be able to perform essential job functions
A conditional offer of employment will require submission of criminal history reports
Benefits
Health coverage, vision, dental, and wellness programs.
Multiple retirement and investment plan options.
Paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays.
Flexible work schedules and work-from-home opportunities.
Internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Special employee-only discounts and rates on a variety of services and memberships.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase