West Marine · 2 weeks ago
Pro Outbound Sales Representative - Mid Atlantic Region
United States
Full-time
Remote
Mid Level
$80K/yr - $100K/yr
3+ years expWest Marine is recognized as the premier multi-channel retailer of boating and fishing supplies. The Outbound Sales Representative is responsible for growing Pro sales of assigned accounts, driving new business, and maintaining positive relationships with customers in the Mid-Atlantic Region.
AutomotiveE-Commerce
Responsibilities
Meets or exceeds planned growth metrics of assigned accounts
Reactivates dormant, lapsed, or low-spend accounts via various touchpoints
Coordinates sales efforts with marketing programs and strategic initiatives
Promotes new products, seasonal products, and company focuses
Drives customer engagement through email and calling campaigns
Logs activity in Salesforce CRM and uses CRMA to drive decision-making
Reviews and carries out purchase orders, requisition lists, quotes, and opportunities
Coordinates orders, special orders, and other related order management functions and ensures shipping dates meets customer’s expectations
Expedites the resolution of customer problems and complaints to maximize satisfaction
Ensures follow through for backorders and cancelled orders are acted upon with a sense of urgency
Effectively answers Customer questions about credit terms, products, prices, and availability
Identifies high-potential Customers and coordinates strategy and/or handoff with the Territory Managers and Market Manager
Prospects and follows through on leads within the geographic market they are assigned
Collaborates with cross functional teams to meet sales and service objectives
Analyses cold and warm leads for qualification to a new Pro account
Audits their accounts and works with Pro Account Management routinely
Engages with Order Management, Customer Service, and the Special Orders team to ensure orders are fulfilled and shipped according to customer expectations
Collaborates with the Director of Pro Operations, Territory Managers, Market Managers and Sales Directors on a routine basis to discuss sales performance, growth opportunities, and roadblocks
Schedules appropriate planning time to maximize productivity and output
Forecasts product for their assigned accounts and submits to the Replenishment team
Attends Pro virtual meetings and other virtual Pro calls when requested
Qualification
Required
Minimum High School or GED
Excellent communication, organizational and customer service skills
Good presentation, analytical and negotiation skills
Sense of urgency and ability to work in a fast-paced environment
Computer literate, including Microsoft Office, Excel, Word
Must be able to pass a pre-employment drug screen
Preferred
College Degree in Business or related field and/or U.S. Military Service
3+ years Sales or Customer Service experience
Proficient knowledge of marine products and the marine industry
Knowledge of Salesforce
Company
West Marine
At West Marine, our goal is to make your boating more fun. Along with offering a huge selection of boating gear and services.
1001-5000 employees
H1B Sponsorship
West Marine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (3)
2021 (1)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$150MKey Investors
Eclipse Business Capital
2024-06-24Debt Financing· $150M
2021-04-14Acquired
1993-11-26IPO
Leadership Team
Paulee Day
Chief Executive Officer
Brandon Raasch
Director Human Resources
Recent News
2025-11-14
Company data provided by crunchbase