NEOGOV · 1 week ago
Work-Based Learning/Customized Training Specialist
NEOGOV is a company that focuses on workforce development, and they are seeking a Work-Based Learning/Customized Training Specialist. The role involves assisting with work-based learning and customized training responsibilities, including data entry, student placement, and maintaining documentation.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Meet with business and industries to set up site work for WBL and to discuss company training needs
Meet with faculty, students, and industry partners on a regular basis
Will be responsible for answering incoming phone calls, taking messages, and directing calls to the appropriate person. May also greet visitors and provide them with assistance or directions
Managing correspondence: This includes sorting and distributing incoming mail, emails, and phone calls. May also be responsible for drafting and sending routine correspondence, such as emails, memos, or letters, on behalf of your supervisor or the WBL and customized training department
Scheduling and coordinating meetings: This will involve coordinating participants’ calendars, sending invitations, preparing necessary materials or documents, and visiting local businesses and industries
Data entry and record keeping: Maintaining WBL databases and customized training trainee spreadsheet, entering data into spreadsheets or other software, and organizing files or records. This can include updating student information or assisting with registrations for WBL and requesting funding and setting up training dates
Review and maintain all documentation for audit reviews and annual reports
Providing general administrative support: This can involve a wide range of tasks, such as photocopying, scanning, and filing documents
Supporting special projects: May be assigned to assist with specific projects or initiatives within the organization
Maintaining confidentiality: May handle sensitive information, such as student records, financial data, or confidential business information. It is important to maintain strict confidentiality and exercise discretion in handling such information
Maintain current sites available for WBL student opportunities and companies that may qualify for CTP projects
Ensure all documentation is compliant with state audit and annual reports
Provide orientation and registration assistance for WBL students
Track students who are nearing their WBL course timings and assisting with proactive planning and placement
Maintains WBL web page and marketing content and access to Banner Workflow site
Working with business and industry to locate WBL opportunities and to complete required documentation
Offer an assortment of specialized training designed to affect numerous businesses with the service area of the community college
Assist with offering employer services such as career fairs, career support, recruiting and pre-screening for employers
Participate in industry visits with Person and Caswell counties partners as requested
Knowledge or regional workforce trends that impact service area. Share workforce trends/needs with Deans, VPs, and President
Other duties as needed
This position supervises and evaluates adjunct instructors needed for training purposes
Qualification
Required
Associate degree required from a regionally accredited institution
Valid driver's license
Knowledge of electronic forms
Microsoft Office Suite (especially Excel)
Good communication skills
Time management
Attention to detail
Computer literacy
Problem-solving
Excellent customer service skills
Professional, adaptable, and able to work as a team
Self-starter, highly motivated, and have excellent organizational skills
Preferred
Bachelor's Degree preferred
Two years of experience in business, education, or community-based organizations preferred
Benefits
Health care
Dental
Vision
Retirement
Deferred compensation plans
Flexible spending accounts
Life insurance
Long-term disability
Holidays
Vacation
Sick leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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