Canon EMEA · 1 week ago
Customer Communications Representative I
Itasca, IL
Full-time
Hybrid
Entry Level
$17.20/hr - $21.84/hr
1+ years expCanon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. They are seeking a Customer Communications Representative I to ensure timely and accurate handling of service calls while providing excellent customer service.
Cloud ManagementHardwarePrinting
No H1B
Responsibilities
Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner
Responsible for providing the best possible customer service to internal as well as external customers
Must be able to handle level 1 call types
Provides outstanding service to customers calling the dispatch team for service
Responds to routine customer inquiries via live call or Email as needed
Provides follow through on any special customer needs in a timely manner
Qualification
Required
HS Diploma, GED, or equivalent experience required
1 to 2 years of related experience
Strong verbal and written communication skills
Proficient in MS Office
Strong attention to detail
Organized and able to multitask
Successful completion of Call Taker New-Hire training and introductory period
Must be able to work wide variety of work shift/schedules with short notice
Benefits
Employee referral bonus
Employee discounts
“Dress for Your Day” attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can’t get anywhere else
Medical
Dental
Vision
401(k) Savings Plan
Discretionary profit sharing
Discretionary success sharing
Educational assistance
Recognition programs
Vacation
And much more
Company
Canon EMEA
Canon EMEA offers printing services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Shinichi Yoshida
President & CEO
Recent News
2026-01-16
Business Ghana
2025-10-09
Company data provided by crunchbase