Solventum · 1 week ago
DME Collections Supervisor I
United States
Full-time
Remote
Mid, Senior Level
$74K/yr - $101K/yr
7+ years expSolventum is a new healthcare company dedicated to improving lives through innovative solutions. As a DME Collections Supervisor, you will oversee the collections team, ensuring compliance with regulations and company policies while developing training strategies and addressing customer satisfaction issues.
Medical Device
No H1B
Responsibilities
Supervising day-to-day activities in Collections to allow your team to meet production goals
Direct and set priorities for your team to meet goals in compliance with federal rules and regulations as well as payer expectations and company policies and procedures
Assists in developing training strategies, coaches and mentors team members based on scorecard performance and customer service expectations
Proactively addresses and resolves issues that may impact customer satisfaction, cash flow, employee attrition and cost
Qualification
Required
Bachelor's Degree or higher AND (2) years of collections operational experience in a private, public, government or military environment
High School Diploma/GED AND (7) years of collections operational experience in a private, public, government or military environment
1 year of previous supervisory experience
1 year of experience dealing with third party payer reimbursement drivers
Preferred
Prior supervisory or management experience in a healthcare or customer service environment
Customer service skills
Demonstrated use of effective problem-solving skills
Ability to work effectively in a team environment, as well as independently
Proven ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
Proven ability to multi-task and adapt in a fast paced and changing environment
Proven ability to communicate effectively, both verbally and in writing
Proven ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment
Experience with Microsoft Office applications including Word, Excel, and Outlook
Benefits
Medical
Dental & Vision
Health Savings Accounts
Health Care & Dependent Care Flexible Spending Accounts
Disability Benefits
Life Insurance
Voluntary Benefits
Paid Absences
Retirement Benefits
Company
Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. We never stop solving for you.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase