Primary Talent Partners · 6 hours ago
IT Application Analyst IV
Charlotte, NC
Contract
Onsite
Senior Level
$64.49/hr - $74.49/hr
5+ years expPrimary Talent Partners has a new contract opening for an Application Analyst IV with a large power and utilities client in Charlotte, NC. This role involves driving the technical enablement, governance, and optimization of Microsoft 365 Copilot across the organization, ensuring alignment with business needs and compliance requirements.
EmploymentRecruitingStaffing Agency
Responsibilities
Establish governance frameworks and control systems for Copilot access, licensing, and feature availability
Collaborate with cybersecurity, compliance, and data governance teams to ensure secure and compliant Copilot usage
Evaluate existing and upcoming advanced Copilot features such as Excel Python, memory, image generation, and audio capabilities, and then work with the Copilot team to Client the art of the possible and develop introduction plans
Support user experience for both licensed and unlicensed users, including training, adoption, and troubleshooting
Monitor and respond to product updates, bug reports, and known issues, providing technical guidance and solutions, and contributing to creation of user support
Develop and manage roadmaps for enabling Copilot across remaining Microsoft 365 applications
Contribute to the configuration and governance of Copilot agents, including integration with third-party and internal systems
Contribute to both configuring and using the SharePoint Advanced Management toolset
Partner with business partners on cross-functional needs, such as designing search experiences and managing branding assets
Assist with adoption and user queries, as well as identifying content that would be beneficial to highlight for existing users
Is able to present information on technically complex subjects in an understandable manner in both oral and written form. Recognizes appropriate times to provide this communication
Exhibits maturity, confidence and a proper level of assertiveness when needed. Effectively handles stress and frustration. Demonstrates the ability to absorb change and continue with positive results
Qualification
Required
Ideal candidates will have strong technical expertise in Microsoft 365, experience with emerging AI tools, and a collaborative mindset to work across IT and business teams
Bachelor's degree in Computer Science or related discipline
Candidates should possess 5 to 10 years of hands-on experience with Microsoft 365 and Microsoft Office technologies, particularly with implementing, configuring, and supporting both Modern Work and Copilot features, and demonstrate a strong understanding of IT security standards and best practices. This includes each application where M365 Copilot is integrated, such as (but not limited to): Word, Excel, Outlook, PowerPoint, SharePoint, Teams, OneNote, Loop, ClipChamp and Whiteboard
Understanding of data governance, information protection, and oversharing risks, especially in SharePoint and Outlook environments
Strong interpersonal skills and written/oral communications skills to work effectively with business partners, peer IT resources, managed service providers and all levels of management
Demonstrated analytical and problem-solving skills
Demonstrated ability to work on multiple efforts concurrently and properly prioritize required tasks
Preferred
Understanding support from a technical standpoint, ensuring configurations are optimal from both a user experience standpoint as well as for data protection and compliance requirements
Core functionality such as generating summaries, analyzing data, drafting content, and using Pages and Notebooks
Ability to craft effective prompts using frameworks like RISEN (Role, Instruction, Steps, End Goal, Narrowing) to guide Copilot responses
Understand the difference between basic vs. complex prompts, and how to refine them for better output
Awareness of AI hallucinations and how to validate Copilot-generated content
Power-user status of all Modern Work applications where Copilot appears
Familiarity with Microsoft 365 licensing, update channels, and deployment requirements
Understanding of how Microsoft Purview functionality interplays with Copilot features
Experience with applicable Duke standards, IT Security, and ability to apply/produce appropriate deliverables
Experience working with remote teams
Helpful traits for this role include critical thinking, self-starting, inquisitiveness, and especially, a desire to grow and learn
Benefits
No PTO
No Benefits
ACA-compliant supplemental package available for enrollment
Company
Primary Talent Partners
Primary Talent Partners is a staffing agency that provides recruiting and employment services for IT, engineering, and corporate sectors.
201-500 employees
H1B Sponsorship
Primary Talent Partners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageLeadership Team
Darcy Todd, CCWP
SVP, Strategic Partnerships
Beth Hackett
Vice President Strategic Partnerships
Company data provided by crunchbase