Emergency Recovery Coordinator jobs in United States
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Jake Noble · 3 months ago

Emergency Recovery Coordinator

positionChagrin Falls, OH
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the U.S. and Canada. They are seeking an Emergency Recovery Coordinator to assist property owners after events like fires or floods, providing immediate support and coordinating recovery efforts with a focus on customer care and compassion.

Internet

Responsibilities

Be familiar with the assigned territory
Responsible for educating the consumer on products or services
Responds to all generated leads and provides feedback to pertinent parties
Provide emergency recovery care kits and services to the impacted property owner
Communicate services to affected property owner
Seeks partnerships to improve performance with emergency services departments and municipalities
Volunteer non-operational time to related community events
On-call availability 24/7 to include weekends and holidays
Sell restoration industry products and services
Achieve and remain current in required certifications
Other duties as assigned

Qualification

Emergency environment experienceSales abilityCustomer serviceIICRC TrainingEmpathy skillsProfessionalismCompassionRestoration productsInterpersonal skills

Required

5+ years' experience in a professional emergency environment (Restoration ERC, Military, Fire service, EMS, Police, or similar)
Possess strong interpersonal and empathy skills
Proven ability to close sales and provide quality customer service
Ability to always represent the core values of the Paul Davis brand, especially in highly emotionally charged situations
Maintain a high degree of professionalism and compassion while being positive and informative
Possess and maintain current knowledge of restoration products and services
Availability to be on-call 24/7 and respond on-site regardless of time of day, weather conditions, and location (within the assigned territory) subject to maintaining a safe working environment
Valid driver's license and background check with a clean record
High School Diploma or equivalent
Ability to sit/stand/walk for prolonged periods
Ability to climb ladders, work at ceiling heights and lifting up to 50 pounds
Ability to perform small property securement

Preferred

IICRC Training and Designations a plus (Fire, Water, Odor)

Company

Jake Noble

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I am freelance Web designer and PHP developer. I provide website and e-commerce solutions to small businesses and individuals.
location
GB
people-size0-1 employees

Funding

Current Stage
Early Stage
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