NEOGOV · 1 week ago
Public Safety Dispatcher II (LATERAL ONLY)
Riverside, CA
Full-time
Onsite
New Grad, Entry, Mid Level
$73K/yr - $88K/yr
0+ years expThe City of Riverside Police Department is looking for experienced dispatch professionals to join their team. The role involves operating radio-telephone equipment and a computer-aided dispatch system to dispatch necessary emergency services and maintain records of emergency responses.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system
Obtain and record information using voice radio and a computer-aided dispatch (CAD) system to dispatch necessary law enforcement, fire, medical and other emergency services such as ambulances and tow trucks
Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or disposition of emergencies
Send, receive and decode teletype information
Provide a variety of public information relating to law enforcement or fire activities as permitted
Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System
Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system
Calm distressed citizens on the phone
Keep radio and/or mobile data computer (MDC) contact with police and fire units on assignments
Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies
Participate in the dispatcher selection process
Train Public Safety Dispatcher Trainee and Dispatcher and participate in evaluating their performance
May provide lead supervision in the absence of the lead supervisor or Public Safety Communications Supervisor
Aid in the development and implementation of training programs for entry and journey level dispatchers
Provide periodic input for review of dispatcher training manual and other training materials and updates as necessary
Qualification
Required
Equivalent to the completion of the twelfth grade
Six months of non-probationary experience as a Public Safety Dispatcher for a Police or Fire Department
Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts
Must be able to pass an extensive police background investigation
Must be able to sit for long periods in a confined area and wear a headset
Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class 'C' California Motor Vehicle Operator's License
Possession of, or ability to obtain within six months of employment, a POST Basic Dispatcher Certificate or equivalent certificate
Preferred
Successful completion of a POST Dispatcher academy
Possession of a POST Basic Dispatcher Certificate or equivalent certificate
CURRENT EMPLOYMENT with a POST agency as a dispatcher, or equivalent classification
Benefits
Retirement for Classic Members
Retirement for New Members
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Deferred Compensation
Leave Benefits
Flexible Spending Account
State Disability Insurance
Vacation Accrual
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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