Great Southern Bank · 3 days ago
Payment Operations Representative I - ACH
Springfield, MO, US
Full-time
Onsite
New Grad, Entry Level
$16/hr - $18/hr
0+ years expGreat Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. The Payment Operations Representative I - ACH is responsible for assisting internal and external customers with Automated Clearing House services and completing ACH functions related to RDFI and ODFI activities.
BankingFinanceRetail
Responsibilities
Maintains a strong working knowledge of all departmental policies and procedures, as well as applicable laws and rules for ACH processing. Notifies the supervisor of any discrepancy in procedures that may need to be reviewed. This duty is performed about 15% of the time
Works closely with other departments to ensure the resolution of problems regarding insufficient funds, stop payments, filters, and other un-posted ACH items. This duty is performed about 15% of the time
Processes returns and notifications of change for received transactions, accurately and timely. This duty is performed about 15% of the time
Responds to all internal and external customer inquiries in a timely, effective, and professional manner. This duty is performed about 15% of the time
Responsible for processing and balancing outgoing origination files received from internal and external customers. This includes review, proper resolution of exception items, and balancing file totals according to department policies and procedures. This duty is performed about 10% of the time
Responsible for regular monitoring and reconciliation of all general ledger accounts pertaining to ACH processing. This duty is performed about 10% of the time
Responsible for processing and balancing incoming files received from the Federal Reserve. This includes review of exception items, posting of transactions to customer accounts, and making decisions regarding returns and notifications of change. Additionally, works with the Payment Operations Supervisor on complicated transactions. This duty is performed about 10% of the time
Processes all reclamation requests and death notifications for benefit of the government entities. This duty is performed about 5% of the time
Maintains a variety of spreadsheets and reports to track ODFI and RDFI activity for audit and reporting purposes. This duty is performed about 5% of the time
Maintains regular and reliable attendance, punctuality, and personal appearance. Communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML)
Performs any other related duties as required or assigned
Qualification
Required
High school diploma or GED
0 to 6 months of related experience and/or training
Regular use of desktop/laptop computer, basic operating systems, and specialized software systems
Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing
Ability to add, subtract, multiply and divide
Company
Great Southern Bank
Great Southern Bank, headquartered in Springfield, Missouri, was founded in 1923 with a $5,000 investment and six employees.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1989-12-15IPO
Leadership Team
John Bugh
Chief Lending Officer
Recent News
2025-10-17
Company data provided by crunchbase