NEOGOV · 1 week ago
Network Infrastructure Specialist III
25 - HINDS COUNTY, MS
Full-time
Onsite
Senior Level
$67K/yr - $104K/yr
5+ years expNEOGOV is associated with the Mississippi Department of Environmental Quality, which focuses on safeguarding the environment for future generations. The role involves administering various IT systems, managing network operations, and providing technical support to ensure optimal performance and security of network infrastructure.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Manage help desk requests, providing technical guidance and support to ensure prompt and effective resolution of end-user issues
Maintain accurate and up-to-date network documentation, including configurations, procedures, and troubleshooting guides
Monitor system performance, network traffic, and security logs to proactively identify and address any issues or vulnerabilities
Monitor use, capacity and performance of network systems
Setup, manage, and monitor performance and utilization of VmWare hosts and virtual machines
Ensure back up, data integrity, and recoverability of all major systems
Perform new software releases and upgrades; evaluate and install patches and resolve network and communications hardware and software related problems
Manage and ensure optimal operation of all network hardware and equipment, including switches, wireless access points, hubs, and network interface cards
Assist in managing the agency's equipment inventory, including tagging and accounting of all agency IT equipment for annual equipment audits
Qualification
Required
Exceptional customer service skills
Excellent verbal and written communication skills to translate requirements and information from the various MDEQ divisions into technical specifications
Preferred
Typically requires a Bachelor's Degree
5-8+ years of IT experience with emphasis on network infrastructure, operations, and administration
Benefits
Health/Prescription Insurance
Wellness Benefits
Life Insurance
Optional Insurances
Flexible Spending Accounts
Paid Personal Leave and Sick Leave
Military Leave
Holidays
Retirement Programs
Deferred Compensation
State Credit Union
Tuition Reimbursement
Career Development and Training
Promotional Opportunities
Career Ladders
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase